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- Tasks: Support the bar team by delivering drinks and maintaining a clean work environment.
- Company: Join the vibrant Soho House team in West London.
- Benefits: Weekly pay, team meals, 50% discount on food and drink, and health plans.
- Why this job: Be part of an exciting atmosphere and enhance your customer service skills.
- Qualifications: 2-3 years in a similar role with a passion for hospitality.
- Other info: Enjoy team events, continuous training, and opportunities to give back to charity.
The predicted salary is between 11 - 16 £ per hour.
At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests. Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.
Responsibilities
- Bring drinks quickly from the bar to their respective locations in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish glassware to ensure they are ready for service.
- Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.
- Perform opening and closing procedures including setup and breakdown of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about menu changes and specials, alongside daily tastings.
What we are looking for
- 2 - 3 years’ experience in a similar capacity.
- Basic understanding of bar operations, hygiene standards, and stock rotation.
- Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Ability to demonstrate competency as outlined in the training schedule and Club School.
- Ability to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
What we offer
- Weekly Pay.
- Team meal whilst on shift prepared by our chefs.
- 50% Team discount on Food & Drink, 7 days a week.
- Staff Room Rates.
- Health Cash Plan (option to add up to 2 additional dependents).
- Dental Plan (option to add up to 2 additional dependents).
- Birthday Day Off after 1 year of continuous service.
- Up to 50% Staff Discount on Cowshed & Soho Home.
- Take 2 days paid a year to support a charity of your choice (in conjunction with Soho Impact).
- Free Counselling Sessions.
- Cookhouse & House Tonic: training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team Events: fitness sessions, cinema screenings and art classes.
Barback - White City House, West London employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barback - White City House, West London
✨Tip Number 1
Get to know the bar scene! Spend some time in bars similar to White City House and observe how they operate. This will give you insights into what makes a great barback and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Chat with bartenders and barbacks at local venues. They can offer valuable tips and might even know about job openings before they're advertised. Plus, a personal connection can make your application more memorable!
✨Tip Number 3
Practice your customer service skills! Role-play scenarios with friends or family where you have to handle different types of customers. This will prepare you for real-life situations and show potential employers that you're ready to deliver top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Soho House team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barback - White City House, West London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any experiences where you went above and beyond to make someone's day better. We love candidates who are genuinely excited about providing a top-notch experience.
Tailor Your Application: Make sure to customise your application to fit the Barback role at White City House. Highlight relevant experience and skills that match the job description. This shows us that you've done your homework and are serious about joining our team!
Keep It Neat and Professional: Your written application should be tidy and easy to read. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Soho House!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Bar Inside Out
Before your interview, make sure you have a solid understanding of bar operations. Familiarise yourself with common drinks, ingredients, and hygiene standards. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Barback, you'll be interacting with both staff and members. Practice how you can build rapport quickly. Think of examples from your past experiences where you've provided excellent customer service or worked well in a team. This will highlight your hospitable nature.
✨Be Ready to Discuss Flexibility
The job requires working flexible shifts, including weekends and holidays. Be prepared to discuss your availability and willingness to adapt. Showing that you're open to different schedules will demonstrate your commitment to the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the bar's busiest times, how the team collaborates during peak hours, or what training opportunities are available. This shows your enthusiasm and eagerness to learn more about the position.
