At a Glance
- Tasks: Supervise housekeeping team, ensuring top-notch cleanliness and service for guests.
- Company: Join the vibrant Soho House community with a focus on premium hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Enjoy continuous training and opportunities to support charities you care about.
- Why this job: Make a real impact in a luxury environment while developing your career.
- Qualifications: Experience in housekeeping supervision and a passion for excellent service.
The predicted salary is between 25000 - 30000 € per year.
12 Month Maternity Cover
The Role… At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
- Strong understanding of cleaning techniques, guest service, and back-of-house procedures
- Experience leading and motivating a team in a fast-paced environment
- Excellent communication, time management, and organisational skills
- Detail-oriented with a proactive approach to problem solving
- Working knowledge of housekeeping systems or software is a plus
Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Banbury employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees benefit from competitive compensation, extensive training opportunities, and unique perks such as a Soho Friends Membership and paid charity days. Located in the picturesque setting of Soho Farmhouse, the company fosters a supportive environment where teamwork and excellence in service are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Banbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like Soho House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills in person! If you get the chance, visit the venue and chat with staff. This not only shows your enthusiasm but also gives you a feel for the environment and culture.
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping and team management. Think about examples from your past experience that highlight your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Housekeeping Supervisor - Soho Farmhouse (Maternity Cover) in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any relevant experience in luxury hospitality or team leadership to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for housekeeping and how you can contribute to maintaining the high standards at Soho Farmhouse. Be genuine and let your personality come through.
Showcase Your Team Spirit:Since teamwork is key in this role, mention any experiences where you've successfully led or motivated a team. We love seeing candidates who can inspire others and create a positive work environment!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Soho House via Caterer.com
✨Know Your Housekeeping Standards
Before the interview, brush up on the specific cleaning standards and procedures that are expected in luxury hospitality. Familiarise yourself with common housekeeping practices and be ready to discuss how you would maintain these high standards at Soho House.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated and trained staff in previous roles. Think about specific situations where your leadership made a difference and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenges in a fast-paced environment. Prepare to discuss times when you've addressed guest feedback or resolved issues promptly. Highlight your proactive approach and attention to detail in maintaining cleanliness and service quality.
✨Engage with the Company Culture
Soho House values a positive team environment. Research their culture and think about how you can contribute to it. Be prepared to discuss why you want to work there and how your values align with theirs, especially regarding teamwork and service excellence.
