The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.
Key Responsibilities..
- Own office operations: facilities, reception, H&S etc.
- Manage vendor relationships and contracts (cleaning, security, catering, maintenance)
- Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
- Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
- Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.)
- Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
- Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
- Strong coordination across IT, HR/People, Security, and Finance stakeholders.
- Ensure security protocols for visitors, deliveries, and on-site records.
- Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
- Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
- Act as primary on-site point of contact for Finance leadership and shared services managers.
- Any additional duties as assigned by management
What We Are Looking For..
- 3-5+ years in office/operations management, preferably in a shared services or finance environment.
- Hands-on facilities/vendor management and H&S compliance experience.
- Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
- Highly organised, with strong prioritisation and follow-through.
- Service-oriented mindset with a continuous improvement approach.
- Ability to lead by influence and support a positive, inclusive workplace culture.
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Office Manager, 5-Month FTC Support Office London, Milton Keynes SSC View Role employer: Soho House Group
Soho House Group is an exceptional employer that prioritises the safety and well-being of its members and staff across its vibrant London venues. With a strong commitment to professional development, employees benefit from comprehensive training programmes and opportunities for growth within a dynamic and supportive work culture. The unique blend of high standards and proactive risk management makes this role not only rewarding but also integral to the success of our events and operations.
