Soho House Group in London’s Westbourne Grove is seeking an enthusiastic, organised Assistant Manager to support the General Manager and lead the team, ensuring a seamless, second‑to‑none customer service experience.
You will focus on operational efficiency, KPI attainment, in‑store events, reporting sales data, stock replenishment, payroll and rota administration, and acting as GM in their absence. A minimum of five years in luxury retail and excellent communication are required.
Luxury Retail Assistant Manager - KPI & Guest Experience employer: Soho House Group
Soho House Group is an exceptional employer that prioritises the safety and well-being of its members and staff across its vibrant London venues. With a strong commitment to professional development, employees benefit from comprehensive training programmes and opportunities for growth within a dynamic and supportive work culture. The unique blend of high standards and proactive risk management makes this role not only rewarding but also integral to the success of our events and operations.
