Soho House Group is seeking a Head Receptionist to lead the front desk team and deliver welcoming, high-standard service to hotel guests and members. You will supervise check-in/out, handle guest queries, and maintain smooth reception operations, setting the tone for service excellence and training the team.
You will work with a tight-knit operations group, liaise with housekeeping, concierge and security to ensure a coordinated guest experience and continuous training to develop staff
#J-18808-Ljbffr
Front Desk Lead - Guest Experience & Team Coach employer: Soho House Group
Soho House Group is an exceptional employer that prioritises the safety and well-being of its members and staff across its vibrant London venues. With a strong commitment to professional development, employees benefit from comprehensive training programmes and opportunities for growth within a dynamic and supportive work culture. The unique blend of high standards and proactive risk management makes this role not only rewarding but also integral to the success of our events and operations.
