At a Glance
- Tasks: Lead the charge in delivering exceptional service standards at Soho Farmhouse.
- Company: Join the vibrant Soho House family, known for its unique culture and community.
- Benefits: Enjoy weekly pay, team meals, and exclusive discounts on food and drink.
- Other info: Participate in fun team events and continuous personal development opportunities.
- Why this job: Be the guardian of our brand and create unforgettable experiences for members and guests.
- Qualifications: Strong leadership skills and a passion for outstanding service.
The predicted salary is between 26437 - 29000 £ per year.
The Role...
The Head of Standards Service is responsible for defining, embedding and maintaining exceptional service standards across the Club.
Acting as the guardian of the brand, this role ensures every member and guest receives a consistently outstanding experience by developing operational leaders, coaching teams and driving operational excellence What's in it for you?
Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse
- House
Tonic: Our Cookhouse House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team
Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you're seeking entry-level employment...
Head of Standards & Service - Soho Farmhouse employer: Soho House - Farmhouse
Soho House is an exceptional employer that values sustainability and quality in its operations, offering a unique opportunity for gardeners to work in a fully organic kitchen garden. With a strong emphasis on collaboration, employee growth, and a vibrant work culture, team members enjoy benefits such as weekly pay, team meals prepared by chefs, and generous discounts, all while contributing to the production of fresh, seasonal produce for our renowned restaurants.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Standards & Service - Soho Farmhouse
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House - Farmhouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House - Farmhouse
Don't be shy about reaching out to Soho House - Farmhouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Standards & Service - Soho Farmhouse
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House - Farmhouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House - Farmhouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
