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- Tasks: Assist guests with inquiries, bookings, and travel arrangements via phone and email.
- Company: Soho House, a trendy and vibrant hospitality brand.
- Benefits: Weekly pay, team meals, Soho Friends membership, and 50% off food.
- Why this job: Join a dynamic team and enhance your customer service skills in a stylish environment.
- Qualifications: Strong communication skills and a passion for hospitality.
- Other info: Great opportunity to grow within a renowned hospitality group.
The predicted salary is between 24000 - 36000 £ per year.
At Soho House, a Guest Service Agent will support with communicating with guests any questions or queries, travel arrangements, booking reservations for the hotel and other outlets arriving by telephone, email or through a central reservation system.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food
Guest Service Agent - Soho Farmhouse employer: Soho House - Farmhouse
Contact Detail:
Soho House - Farmhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Agent - Soho Farmhouse
✨Tip Number 1
Make sure to research Soho Farmhouse and its values. When you know what they stand for, you can tailor your conversations to show how you fit right in with their vibe.
✨Tip Number 2
Practice your communication skills! As a Guest Service Agent, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Guest Service Agent - Soho Farmhouse
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us you're a great fit for the Guest Service Agent role.
Tailor Your Application: Make sure to customise your application for the Guest Service Agent position at Soho Farmhouse. Highlight any relevant experience in customer service and mention specific skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect candidate for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Soho House - Farmhouse
✨Know the Venue
Before your interview, take some time to research Soho Farmhouse. Familiarise yourself with its unique offerings and atmosphere. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Guest Service Agent, communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific guest situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your problem-solving skills and customer service mindset.
✨Show Enthusiasm for Teamwork
Soho House values collaboration among its team members. Be ready to discuss how you work well in a team setting and share examples of successful teamwork from your previous roles. This will highlight your ability to contribute positively to the workplace culture.
