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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our members.
- Company: Join the vibrant team at White City House in West London.
- Benefits: Earn ÂŁ15 per hour, enjoy team meals, discounts, and health plans.
- Why this job: Be part of a dynamic hospitality environment with great perks and growth opportunities.
- Qualifications: 1-2 years in hospitality preferred; strong communication and multitasking skills essential.
- Other info: Work in a stylish venue with a rooftop pool-bar and exciting dining options.
What You’ll Earn and Benefit From
- ÂŁ15 per hour, plus a surplus service charge.
- Weekly Pay.
- Team meal on shift prepared by our chefs.
- 50% team discount on food & drink, 7 days a week.
- Kitchen and house Tonic training programmes and continuous development.
- ÂŁ20 taxi contribution for late shifts.
- Soho Friends membership.
- Health Cash Plan (optional for children).
- Dental Plan (optional for children).
- Birthday day off.
- Discount on Cowshed products and Soho Home (up to 50%).
- Free counselling sessions.
- Exclusive access to benefits platform (shopping, gym, holidays, insurance, etc.).
About White City House
Located in the former BBC headquarters in West London, White City House boasts 1960s-style interiors, a state‑of‑the‑art gym, rooftop pool‑bar, screening room, and a range of dining venues including Cecconi’s Northern Italian, Pen Yen Japanese, and daily music programming. The club also houses 45 bedrooms in the Grade‑II listed Helios building.
Role Overview
You will ensure all members receive an exceptional experience—from the initial greeting to taking orders, making recommendations, and processing payments. You’ll work closely with the hospitality team to deliver high‑quality service in a fast‑paced environment.
What We Are Looking For
- 1–2 years’ experience in a busy high‑profile hospitality venue.
- Team player with strong communication skills.
- Punctual, reliable, and trustworthy.
- Sense of urgency and a “yes, yes, yes” mentality.
- Ability to multitask and work in a fast‑paced environment.
- Passion for food and beverage.
- Flexible and available for opening and closing shifts when required.
- If you have no prior experience, consider applying for a runner position first.
Hours & Location
Opening Hours (subject to change):
- Mon – Wed: 7 am – 1 am
- Thu: 7 am – 2 am
- Fri: 7 am – 3 am
- Sat: 8 am – 3 am
- Sun: 8 am – 12 am
Nearest station: White City, Wood Lane, Shepherd’s Bush, Shepherd’s Bush Market (W12 7FR).
Benefits & Employment Details
- Entry level seniority.
- Full‑time employment.
- Job function: Management and Manufacturing (Hospitality industry).
Waiter/Waitress - White City House, West London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - White City House, West London
✨Tip Number 1
Get to know the venue! Before your interview, pop by White City House and soak in the atmosphere. Familiarising yourself with the place will help you stand out and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll need to connect with customers and your team. Try role-playing with friends or family to get comfortable with taking orders and making recommendations.
✨Tip Number 3
Show off your passion for food and drink! When you apply, be ready to chat about your favourite dishes or drinks. This enthusiasm can really make you shine during interviews and help you connect with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the White City House family. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/Waitress - White City House, West London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role at White City House. Highlight any relevant experience in hospitality and how it aligns with our values. We love seeing candidates who understand what we’re all about!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the waiter/waitress role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Before your interview, take some time to research White City House. Familiarise yourself with its dining venues and unique offerings. This will not only show your genuine interest but also help you answer questions about how you can contribute to the team.
✨Showcase Your Experience
If you've got 1–2 years of experience in a busy hospitality venue, be ready to share specific examples of how you've handled high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills.
✨Demonstrate Team Spirit
As a waiter or waitress, teamwork is crucial. Be prepared to discuss how you’ve collaborated with others in past roles. Share stories that illustrate your ability to communicate effectively and support your colleagues in a fast-paced environment.
✨Embrace the 'Yes, Yes, Yes' Mentality
The role requires a positive attitude and a willingness to go above and beyond. During the interview, express your enthusiasm for providing exceptional service and your readiness to tackle any challenges that come your way. This mindset will resonate well with the hiring team.
