At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our members.
- Company: Join the vibrant team at Dean Street Townhouse in Central London.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans.
- Why this job: Be part of a buzzing atmosphere and develop your hospitality skills.
- Qualifications: 1-2 years experience in hospitality; passion for food and beverage.
- Other info: Flexible shifts and opportunities for growth in a dynamic environment.
The predicted salary is between 13 - 16 £ per hour.
£15 per hour + Surplus Service Charge
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Dean Street Townhouse is a Georgian townhouse located in the heart of London Soho offering an all-day dining restaurant and 39-bedroom hotel. Always buzzing with excitement, the ground floor dining room features a weekly changing menu of seasonal British cuisine, carefully sourced from producers within UK and Ireland. In addition to favourite dishes such as twice-baked smoked haddock soufflé, Dover sole and Porterhouse steak, the dining room is also known for its classic Afternoon Tea with homemade sandwiches, freshly baked scones and pastries.
The Role… We are seeking an experienced Waiter/Waitress to join our Central London team at Dean Street Townhouse (W1D 3SE). As a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What We Are Looking For...
- 1-2 years' experience in a busy high-profile hospitality venue.
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
- Flexible and available to working both opening and closing shifts when required
If you don't have previous similar experience but want to learn how to be a Waiter in the future, try applying to a 'Runner' position instead.
Dean Street Townhouse Opening Hours:
- Mon – Thurs – 7am - 12am
- Friday – 7am - 1am
- Saturday – 8am to 1am
- Sunday – 8am to 11pm subject to change
Nearest Station (W1D 3SE): Tottenham Court Road, Leicester Square, Covent Garden, Piccadilly Circus
Locations
Waiter/Waitress - Dean Street Townhouse, Central London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Dean Street Townhouse, Central London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Dean Street Townhouse and soak up the atmosphere. Familiarising yourself with the vibe and menu will help you stand out when chatting about your passion for food and service.
✨Tip Number 2
Network like a pro! Connect with current staff on social media or in person. They can give you insider tips on what the team values most and might even put in a good word for you!
✨Tip Number 3
Show off your personality! During the interview, let your natural hospitality charm shine through. Share stories that highlight your experience and how you’ve made guests feel special in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Dean Street Townhouse.
We think you need these skills to ace Waiter/Waitress - Dean Street Townhouse, Central London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your natural hospitality charm and how you connect with others. Don’t be afraid to share a bit about yourself and why you’re passionate about food and beverage.
Tailor Your Experience: Make sure to highlight your relevant experience in busy hospitality venues. We’re looking for team players who can multitask and thrive in fast-paced environments, so give us examples of how you've done this in the past!
Be Punctual and Reliable: In your application, emphasise your punctuality and reliability. We value trustworthiness and a sense of urgency, so mentioning specific instances where you’ve demonstrated these traits can really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team at Dean Street Townhouse!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and the types of dishes served at Dean Street Townhouse. Being able to discuss the seasonal British cuisine and make recommendations will show your genuine passion for food and beverage, which is key for this role.
✨Show Off Your Hospitality Skills
During the interview, demonstrate your natural hospitality charm. Share examples from your previous experience where you went above and beyond to ensure guests had an amazing experience. This will highlight your ability to connect with customers and create a welcoming atmosphere.
✨Emphasise Teamwork and Communication
As a waiter/waitress, being a team player is crucial. Be prepared to discuss how you’ve effectively communicated and collaborated with colleagues in fast-paced environments. This will reassure them that you can handle the hustle and bustle of a busy venue.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing multiple tables at once. Practising these scenarios beforehand will help you showcase your multitasking abilities and sense of urgency.