At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members and guests.
- Company: Join the vibrant team at Soho House, a leader in hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday day off.
- Other info: Enjoy fun team events and continuous training to enhance your skills.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Waiter/ Waitress - Cecconi's Mayfair, Central London F&B Front of House London, Cecconi's Mayfa[...] employer: Soho House & Co
At Soho House, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personal and professional growth. Our team members enjoy competitive pay, generous discounts, and unique benefits such as a birthday day off and opportunities for community engagement through charity work. Located in the heart of Central London, our Mayfair location provides a dynamic environment where you can thrive in a high-end dining setting while receiving continuous training and support.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - Cecconi's Mayfair, Central London F&B Front of House London, Cecconi's Mayfa[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop into Cecconi's Mayfair and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Role-play with a friend or family member to nail down your greeting, order-taking, and how to handle tricky situations. The more comfortable you are, the better you'll shine in front of the interviewers.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end dining environment like Cecconi's. Wear something smart and professional that reflects the club’s standards. You want to show them you’re serious about the role and ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great way to stand out from other candidates!
We think you need these skills to ace Waiter/ Waitress - Cecconi's Mayfair, Central London F&B Front of House London, Cecconi's Mayfa[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference in how we perceive you.
Tailor Your Application:Make sure to tailor your application to the role at Cecconi's Mayfair. Highlight your relevant experience in high-end dining and customer service. We love seeing how your skills align with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Soho House.
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink pairings before the interview. Being able to discuss specific dishes and make recommendations shows your passion for the role and your commitment to providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to create memorable dining experiences will resonate well with the interviewers at Cecconi's.
✨Practice Handling Pressure
Since the role involves working in a fast-paced environment, think of scenarios where you successfully managed stress or resolved conflicts. Demonstrating your calmness under pressure will be key to impressing the hiring team.
✨Dress to Impress
Make sure to dress smartly for the interview, reflecting the high standards of Cecconi's. A polished appearance not only shows professionalism but also indicates that you understand the importance of presentation in the hospitality industry.
