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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: 2-3 years in high-end dining, strong customer service skills, and a passion for hospitality.
- Other info: Enjoy fun team events and training to enhance your skills.
The predicted salary is between 15 - 15 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Key duties
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What We Are Looking For
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15—£15 GBP
Waiter/ Waitress - 76 Dean Street, Central London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress - 76 Dean Street, Central London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Soho House and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about connecting with guests. Role-play with friends or family to nail that warm greeting and smooth service. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional for your interview. It reflects your respect for the role and the establishment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to land that dream job.
We think you need these skills to ace Waiter/ Waitress - 76 Dean Street, Central London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role at Soho House. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and excellence.
Be Specific About Your Skills: Don’t just list your skills—give us examples! Whether it's your knack for making recommendations or handling special requests, show us how you've excelled in similar situations before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any potential allergens. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or special requests, as this role is all about creating memorable experiences for members.
✨Practice Your Communication
Since you'll be interacting with both guests and kitchen staff, practice clear and confident communication. You might even want to role-play common scenarios with a friend to get comfortable with taking orders and making recommendations.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the high-end environment at Soho House and shows that you take the opportunity seriously.