At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a leader in hospitality.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and training programmes to enhance your skills.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: 2-3 years in high-end dining, strong customer service skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Waiter/ Waitress - 40 Greek Street, Central London F&B Front of House London, 40 Greek Street V[...] employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture in the heart of Central London, employees enjoy competitive pay, generous discounts, and unique training opportunities that foster both personal and professional development. The commitment to community engagement through paid charity days and a supportive environment makes Soho House a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - 40 Greek Street, Central London F&B Front of House London, 40 Greek Street V[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop by Soho House and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with members all day. Role-play with a friend or family member to nail down your greeting, order-taking, and how to handle tricky situations. The more comfortable you are, the better you'll shine in the interview.
✨Tip Number 3
Show off your passion for service! During your interview, share stories about times you've gone above and beyond for customers. This will highlight your dedication to creating memorable experiences, which is exactly what Soho House is all about.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality in your application. Don't miss out on this opportunity!
We think you need these skills to ace Waiter/ Waitress - 40 Greek Street, Central London F&B Front of House London, 40 Greek Street V[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Soho House. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and excellence.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and any potential allergens. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or special requests, as this role is all about creating memorable experiences for members and guests.
✨Practice Your Communication
Since you'll be interacting with both guests and kitchen staff, practice clear and confident communication. Role-play common scenarios, like taking orders or making recommendations, to demonstrate your ability to engage effectively with others.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professionalism of Soho House. This shows that you understand the importance of presentation in a high-end dining environment.
