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For Companies At a Glance
- Tasks: Deliver spa treatments like massages and facials while ensuring client satisfaction.
- Company: Join Soho House, a luxurious hospitality brand in a stunning countryside setting.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans.
- Why this job: Be part of a vibrant team in a beautiful location with continuous training opportunities.
- Qualifications: NVQ Level 2 or 3 preferred; experience in a busy spa is a plus.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
Join to apply for the Spa Therapist role at Soho House & Co.
£13.50 per hour - plus a fantastic treatment and retail commission scheme.
What’s in it for you?
- High treatment and retail commission scheme.
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
The Role…
We are seeking an experienced Spa Therapist to join our team at Babington House (BA11 3RW). As Spa Therapist you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests. You’ll maintain equipment and sample inventory of products as well as acknowledging and responding to relevant member queries, needs and expectations.
Responsibilities...
- Providing personalized spa treatments and therapies to club members.
- Conducting thorough consultations with clients to understand their specific needs and preferences.
- Performing various spa treatments such as massages, facials, body wraps, and scrubs.
- Maintaining a clean and organized treatment room, ensuring all equipment and supplies are sanitised and stocked.
- Recommending and promoting spa products to clients for at-home use.
- Educating clients about the benefits of different spa treatments and therapies.
- Adhering to all health and safety regulations and maintaining proper sanitation practices.
- Keeping accurate records of client treatments and maintaining client confidentiality.
- Assisting with spa reception duties, including greeting and checking in clients, scheduling appointments, and handling payments.
- Continuously enhancing knowledge and skills through ongoing training and professional development.
What We Are Looking For In a Spa Therapist...
- Strong interpersonal skills
- Customer/member experience focused
- Passionate about the industry and performing spa treatments.
- 1-2 years’ experience in a busy high-profile Spa facility (preferred but not essential)
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required
Required Skills/Qualifications
- NVQ Level 2 or Level 3 or equivalent industry related qualifications
- Flexible schedule and ability to work weekends and holidays as needed
- Ability to multitask and excel in a high-volume and demanding fast-paced environment
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required.
Expected Working Hours For a Spa Therapist
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 40 hours per week
Travel: Approx. 30 minutes from Bath, 50 minutes from Bristol & 10 mins from Frome (No local transport from Frome).
Spa Therapist - Babington House employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Babington House
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Babington House. Understanding their unique offerings will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Soho House & Co. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate who is well-informed and enthusiastic about joining the team.
✨Tip Number 3
Prepare to discuss your previous experience in high-pressure environments. Highlighting your ability to multitask and maintain a positive attitude under stress will resonate well with the hiring team, especially given the fast-paced nature of the spa.
✨Tip Number 4
Showcase your passion for the spa industry by staying updated on the latest trends and techniques. Mentioning any recent training or certifications during your interview can demonstrate your commitment to professional development and enhance your appeal as a candidate.
We think you need these skills to ace Spa Therapist - Babington House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa treatments, customer service, and any qualifications like NVQ Level 2 or 3. Use keywords from the job description to show you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the spa industry and your commitment to providing excellent customer experiences. Mention specific skills that align with the responsibilities listed in the job description.
Showcase Your Interpersonal Skills: In your application, emphasise your strong interpersonal skills and ability to work as part of a team. Provide examples of how you've successfully interacted with clients or colleagues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Soho House & Co
✨Show Your Passion for Spa Treatments
Make sure to express your enthusiasm for the spa industry during the interview. Talk about what inspired you to become a Spa Therapist and share any personal experiences that highlight your passion for providing exceptional treatments.
✨Demonstrate Strong Interpersonal Skills
Since this role requires excellent communication with clients, be prepared to showcase your interpersonal skills. You might want to share examples of how you've successfully interacted with clients in the past, ensuring their needs were met.
✨Prepare for Practical Questions
Expect questions related to specific spa treatments and techniques. Brush up on your knowledge of massages, facials, and other services you’ll be providing. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Highlight Your Flexibility and Team Spirit
The job requires working various shifts, so emphasise your flexibility and willingness to adapt. Additionally, mention your ability to work well within a team, as collaboration is key in a busy spa environment.
