At a Glance
- Tasks: Supervise spa operations, ensuring top-notch service and a luxurious atmosphere for guests.
- Company: Join the vibrant team at Soho House, known for its exceptional hospitality.
- Benefits: Weekly pay, team meals, clothing allowance, and 50% off food & drink.
- Other info: Enjoy continuous training, fun team events, and opportunities to support charities.
- Why this job: Lead a passionate team and create memorable experiences in a stunning spa environment.
- Qualifications: 2-3 years in a spa supervisory role with relevant qualifications.
The predicted salary is between 30000 - 40000 € per year.
At Soho House, you will support the daily operations of the spa and wellness facilities, ensuring exceptional guest service, smooth team coordination, and the highest standards of cleanliness, professionalism, and well-being. You will assist in leading the spa team, helping to maintain a calm, luxurious environment for members and guests while meeting service and financial targets.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities:
- Supervise and support daily operations of the spa and wellness areas, ensuring efficiency, cleanliness, and member satisfaction
- Lead the spa team in delivering high-quality services including massage, facials, and body treatments, adhering to brand and treatment protocols
- Support recruitment, onboarding, and continuous training of therapists and spa attendants
- Monitor and ensure compliance with all health & safety, hygiene, and licensing standards
- Maintain spa ambience and standards across treatment rooms, relaxation areas, and changing facilities
- Assist the Spa Manager with stock control, supplier liaison, and inventory management
- Help manage guest bookings, treatment schedules, and coordination with reception
- Respond professionally to member and guest feedback or concerns
- Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
What we are looking for...
- Minimum 2–3 years’ experience in a therapist or spa supervisory role
- Recognised spa, massage, or beauty therapy qualification (e.g., NVQ, ITEC, CIBTAC, CIDESCO)
- Experience working in a luxury spa, hotel, or private members club setting
- Strong leadership, coaching, and people management skills
- Excellent interpersonal and guest service skills
- Strong organisational and time management abilities
Spa Supervisor - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role employer: Soho House & Co
Soho House is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the picturesque setting of Oxfordshire. As a Spa Supervisor, you will enjoy competitive pay, generous benefits including a clothing allowance, private health care, and opportunities for continuous training, all while being part of a supportive team that values creativity and community engagement. With unique perks like discounted stays and meals, as well as dedicated time for charitable work, Soho House fosters an environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Supervisor - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in style! When you land an interview, dress the part and embody the luxurious vibe of Soho House. First impressions matter, so make sure you look polished and professional to reflect the high standards of the spa.
✨Tip Number 3
Prepare to shine! Research Soho House and its values, especially around guest service and team dynamics. Be ready to share how your experience aligns with their mission and how you can contribute to maintaining that calm, luxurious environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Soho House family. Don’t miss out on this opportunity!
We think you need these skills to ace Spa Supervisor - Soho Farmhouse Management Oxfordshire, Soho Farmhouse View Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Spa Supervisor role. Highlight your leadership experience and any relevant qualifications, like NVQ or ITEC, to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for wellness and guest service, and explain why you want to join our team at Soho Farmhouse. Let us know how you can contribute to maintaining that luxurious environment we pride ourselves on.
Show Off Your Experience:Don’t hold back on showcasing your previous roles in spa or therapy settings. We want to see how your 2-3 years of experience has prepared you to lead a team and ensure exceptional service for our members and guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates about your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Soho House & Co
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with the spa's services and treatments. Understand the brand’s ethos and how they maintain their luxurious environment. This knowledge will help you demonstrate your passion for the role and show that you’re a good fit for their team.
✨Showcase Your Leadership Skills
As a Spa Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and people management skills. Highlight any experiences where you’ve improved team performance or guest satisfaction.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult guests or managing staff conflicts. Think through potential scenarios and how you would respond, showcasing your problem-solving abilities and commitment to exceptional service.
✨Dress the Part
Since this is a luxury spa environment, your appearance matters. Dress smartly and professionally for the interview to reflect the standards expected at Soho House. This shows that you understand the importance of professionalism and presentation in the role.