At a Glance
- Tasks: Keep guest rooms and suites spotless while ensuring a luxurious experience.
- Company: Join the vibrant team at Soho House, known for its luxury and excellence.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Enjoy opportunities for personal and professional growth with continuous training.
- Why this job: Perfect for those who take pride in their work and love a dynamic environment.
- Qualifications: Experience in housekeeping preferred; attention to detail is a must.
The predicted salary is between 15 - 15 £ per hour.
The Role
At Soho House, as a Room Attendant (Turndown) Monday to Friday 14:00 to 22:00 or 16:00 to 22:00, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club's high standards, contributing to an exceptional member and guest experience. This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
Key duties:
- Clean and service guest rooms, suites, and common areas according to club standards
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation
- Check rooms for maintenance issues and report any faults or damages promptly
- Ensure guest belongings are respected and handled with care and confidentiality
- Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition
- Support laundry services, including sorting, folding, and transporting items when required
- Follow all safety and sanitation procedures, including use of chemicals and PPE
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
- Assist with turndown service or special requests when required
- Ensure hallways, stairwells, and service areas remain clean and clutter-free
What we are looking for:
- A successful Room Attendant for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.
- You'll be reliable, friendly and happy to be a key part of the team that strives for success.
- Previous experience in housekeeping or room attendant role preferred
- Strong attention to detail and high personal standards of cleanliness
- Ability to work efficiently and manage time independently
- Professional appearance and a respectful, positive attitude
- Basic spoken English and ability to follow verbal and written instructions
Room Attendant - Babington House (turndown) in Somerset employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal growth through continuous training and unique events, employees enjoy competitive benefits including weekly pay, health plans, and generous discounts. Located in a luxury environment, the role of Room Attendant offers a chance to contribute to an outstanding guest experience while being part of a supportive and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Babington House (turndown) in Somerset
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Soho House & Co.
We think you need these skills to ace Room Attendant - Babington House (turndown) in Somerset
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Soho House & Co and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Soho House & Co!
How to prepare for a job interview at Soho House & Co
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Soho House & Co. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Soho House & Co. Your motivation can often outweigh experience, so let that passion shine through!
