At a Glance
- Tasks: Manage private event bookings from start to finish, ensuring client satisfaction.
- Company: Soho House, a vibrant and stylish hospitality brand.
- Benefits: Weekly pay, team meals, 50% off food & drink, and private health care.
- Other info: Enjoy fun team events and continuous personal and professional development.
- Why this job: Join a creative team and make memorable events happen in a dynamic environment.
- Qualifications: 2+ years in event management, ideally in hospitality, with strong coordination skills.
The predicted salary is between 40000 - 50000 £ per year.
As the Senior Events Manager, you will be responsible for the management of private event bookings from start to finish. Working with our members and guests from their initial enquiry, discussing all elements of their event, assisting them with their planning and contracts, and finalising all the details for the operational teams. Working with operational colleagues within the House and ensuring events are set up and managed properly. Ensuring clients feel supported and are happy with all aspects of their event and that they are delivered to meet their expectations. You will report to the site UK Head of Events & Sales and the site General Manager.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Main Duties
- Manage every booking from start to handing over to the operational team on the day
- Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
- Manage the planning and all details of the event by liaising with the host on all their needs and requirements
- Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
- Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
- Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
- Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams
- Be responsible for sending weekly reports to the UK Head of Events & Sales
- Assist with daily admin jobs assigned by the events team, i.e. send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards
- Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
- Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
- Liaising with all UK Soho Houses that book events, to cross-sell spaces and work towards an overall UK budget
- Assisting with front-of-house operational tasks such as room drops, express check-ins and hosting
What We Are Looking For...
- A minimum of 2 years’ experience working in the event industry, ideally in the hospitality sector
- Experience in co-ordinating and managing events for up to 200 guests
- Experience in using an event booking system (ideally Tripleseat)
Senior Events Manager - Soho House, London employer: Soho House & Co
Soho House is an exceptional employer that fosters a vibrant and inclusive work culture, offering its employees unique benefits such as weekly pay, team meals prepared by our chefs, and generous discounts across our venues. With a strong emphasis on personal and professional development, staff can enjoy continuous training opportunities, participate in engaging team events, and take advantage of paid charity days, making it a rewarding place to grow your career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events Manager - Soho House, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Senior Events Manager gig!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events. Include photos, testimonials, and any metrics that highlight your success. When you apply through our website, this will give you an edge and show potential employers what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to event management. Think about how you’d handle specific scenarios, like managing a last-minute change or dealing with a difficult client. We want you to feel confident and ready to impress!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in being part of the Soho House team. Don’t miss out on this chance to stand out!
We think you need these skills to ace Senior Events Manager - Soho House, London
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your Experience:Make sure to highlight your relevant experience in the event industry, especially if you've managed events for large groups. We’re keen on seeing how your past roles align with what we do at Soho House!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Soho House & Co
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events Soho House typically hosts. Research their past events and think about how your experience aligns with their style. This will help you speak confidently about how you can contribute to creating memorable experiences.
✨Master the Art of Communication
As a Senior Events Manager, communication is key. Prepare examples of how you've effectively liaised with clients and operational teams in the past. Be ready to discuss how you handle enquiries and ensure all parties are on the same page throughout the planning process.
✨Showcase Your Organisational Skills
Bring along examples of function sheets or event plans you've created. Discuss how you manage logistics and coordinate details for large events. Highlight your experience with event booking systems like Tripleseat, as this will demonstrate your technical proficiency.
✨Be Ready to Discuss Budget Management
Understand the financial aspects of event management. Be prepared to talk about how you’ve kept events within budget while still delivering high-quality experiences. This shows that you not only care about the event's success but also the business side of things.
