At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a leading hospitality brand.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic environment while honing your customer service skills.
- Qualifications: Experience in high-end dining and a passion for hospitality.
The predicted salary is between 30000 - 40000 € per year.
Join us for the summer at Soho House! This is a seasonal role offered on a fixed-term contract through to September 2026.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...] employer: Soho House & Co
Soho House is an exceptional employer, offering a vibrant work culture that prioritises personal and professional growth. With competitive compensation packages, unique training opportunities, and a strong emphasis on team events, employees can enjoy a fulfilling experience while working in a dynamic environment. Located in the heart of West London, our seasonal roles provide not only a chance to develop skills in high-end dining but also the opportunity to engage with a diverse community of members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop by White City House and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Practice your service skills! Since this role is all about delivering top-notch service, consider role-playing with a friend. Take turns being the waiter and the guest to sharpen your order-taking and recommendation skills.
✨Tip Number 3
Show your passion for hospitality! When you’re chatting with the team, share stories about your best customer service experiences. This will demonstrate your enthusiasm and commitment to creating memorable dining experiences.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your journey with us at Soho House.
We think you need these skills to ace Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role of Seasonal Waiter/Waitress. Highlight any relevant experience in high-end dining and customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your passion for food and drink, which is crucial for a role at Soho House.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for guests, as this will demonstrate your ability to thrive in a high-end dining environment.
✨Practice Your Communication
Since you'll be interacting with both guests and team members, practice clear and confident communication. Role-play common scenarios, like greeting guests or taking orders, to ensure you come across as approachable and professional during the interview.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing situations. Share specific instances where you collaborated with colleagues or adjusted to last-minute changes, as this aligns with the fast-paced nature of the role.
