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- Tasks: Welcome guests, manage bookings, and ensure a fantastic dining experience.
- Company: Soho House, a vibrant and trendy hospitality brand.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Why this job: Join a dynamic team and enhance your hospitality skills while making connections.
- Qualifications: 2-3 years in a similar role, customer service passion, and teamwork skills.
- Other info: Flexible shifts, continuous training, and opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Join us for the summer at Soho House! This is a seasonal role offered on a fixed-term contract through to September 2026.
The Role…At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with the floor team to seat current bookings and prepare tables for the next booking. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting and seating members and supporting with the floor team where needed.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Welcome every member by name and guest with open arms and in a hospitable manner. Respond to guest inquiries and requests in a timely, friendly and efficient manner. Manage the Opera/OpenTable booking system to ensure members are seated according to their correct booking. In real-time ensure that any member related concerns are addressed and action items have been set, and management team have been notified. Build relationships with members and guests. Communicate red flags and positive feedback to management and wider team. Support floor team to prepare tables by setting up linens, cutlery and glasses. Have an outstanding knowledge of our menus to provide detailed information on the food, drink, allergies and pairings. Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2 - 3 years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Seasonal Host - White City House, West London F&B Front of House London, White City House View Role employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Host - White City House, West London F&B Front of House London, White City House View Role
✨Tip Number 1
Get to know the venue! Before your interview, pop by White City House and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your hospitality skills! Role-play with a friend or family member to nail that warm greeting and smooth table management. The more you practice, the more natural it’ll feel when you’re face-to-face with guests.
✨Tip Number 3
Network like a pro! Connect with current staff on social media or attend events at Soho House. Building relationships can give you insider tips and might even lead to a recommendation when applying through our website.
✨Tip Number 4
Be ready to showcase your problem-solving skills! Think of examples from your past experience where you’ve handled tricky situations. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at White City House.
We think you need these skills to ace Seasonal Host - White City House, West London F&B Front of House London, White City House View Role
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for hospitality and customer service.
Tailor Your CV: Make sure to customise your CV for the Seasonal Host role. Highlight any relevant experience in fast-paced environments and your ability to manage bookings and guest interactions effectively.
Show Your Enthusiasm: In your cover letter, express why you’re excited about joining Soho House. Mention specific aspects of the role or company that resonate with you, and how you can contribute to creating memorable experiences for our members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at White City House!
How to prepare for a job interview at Soho House & Co
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Seasonal Host at Soho House. Familiarise yourself with the booking systems like Opera/OpenTable and be ready to discuss how you would manage member interactions and ensure a smooth seating process.
✨Showcase Your Hospitality Skills
During the interview, highlight your experience in customer service. Share specific examples of how you've handled guest inquiries or resolved complaints in a friendly and efficient manner. This will demonstrate your passion for hospitality and your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as dealing with a difficult guest or managing multiple bookings at once. Practice your responses to these types of questions so you can showcase your problem-solving skills and calmness under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team events, training opportunities, or how the team collaborates during busy shifts. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.