Sales & Operations Assistant, Soho Home

Soho Home has an exciting opportunity for a Sales Coordinator to join the team. This is a great opportunity for a dynamic sales‑driven individual interested in working on growing meaningful commercial partnerships, contributing to the long‑term brand strategy, and making a difference in the product life cycle. The Sales Coordinator is a well‑organised and dynamic individual, able to work efficiently across departments and eager to contribute to the achievement of agreed sales goals. This role reports to the Senior Global Sales Manager as part of the wholesale team and will assist in the process of building and maintaining outlets and off‑price revenue channels. The role ensures smooth coordination between internal teams (Sales, Logistics, Finance and Merchandising).

Responsibilities

• Support the Senior Global Sales Manager with the full admin and execution functions of the outlet and off‑price business, including account management when B2B parties.
• Review stock weekly to suggest, plan and execute selling opportunities accordingly.
• Raise orders and issue confirmations, communicate delivery deadlines and follow up the PO journey from warehouse to customer.
• Provide customer invoices and credit and ensure all relevant portals are always updated.
• Attend the daily logistics WIP to communicate weekly priorities and work with the warehouse teams to ensure seamless delivery of orders through to clients within communicated timelines.
• Work closely with Operations and Finance to own stock position for excess, clearance and full price to identify selling opportunities.
• Support the Senior Global Sales Manager with the production of sample sale events and off‑price B2C activities.
• Work collaboratively with Logistics, Operations, Merchandising and Finance to ensure customer requirements are met and live orders are accurate.
• Communicate clearly and effectively with external partners delivering excellent customer service and responding to all queries in a timely manner.
• Build and maintain relationships with account counterparts.
• Actively seek solutions for excess stock sales and maintain a regular cadence of opportunities with existing partners.
• Anticipate risk on the weekly / monthly / quarterly performance and raise this to leadership.
• Deliver trade notes each week to provide visibility of orders taken and dispatched week on week.
• Work with the Global Senior Sales Manager to create quarterly reports.

Qualifications

• 3+ years of experience in a similar role.
• Homeware experience advantageous.
• Ability to drive sales growth.
• Good Excel and numerical skills.
• Can‑do attitude and ability to problem‑solve.
• Experience managing luxury wholesale accounts globally.
• Results oriented with an ability to adapt quickly to changing circumstances.
• Effective communicator at all levels (verbal & written).
• Highly organised individual with attention to detail and ability to prioritise workloads.

Benefits

• Competitive compensation packages featuring global benefits and perks are offered.
• Training programs support career development.
• Soho Friends Membership. 50% off Food & Drink, 7 days a week.
• Staff Room Rates.
• Private Health and Dental Care.
• Weekly Pay.
• Life Assurance.
• Up to 50% staff discount on Cowshed & Soho Home.
• In‑office dog policy on Fridays.
• Season Ticket Loan.
• Christmas office closure.
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free counselling sessions.
• Cookhouse & House Tonic programmes offering unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally.
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and more.
• Team events: from fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.