At a Glance
- Tasks: Manage private event bookings from start to finish, ensuring client satisfaction.
- Company: Join Soho House Manchester, a vibrant new venue in the heart of the city.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and exclusive training opportunities.
- Other info: Onboarding includes a two-week immersive experience in London before the opening.
- Why this job: Be part of an exciting new opening and shape memorable events in a dynamic environment.
- Qualifications: 2+ years in the event industry, preferably in hospitality, with experience managing large events.
The predicted salary is between 36000 - 60000 £ per year.
Our brand-new House opens its doors this October, but we're looking for someone to join us earlier to be part of the journey from the very start. This role will begin in late August or early September and includes a two-week onboarding experience in London, where you'll get fully immersed in our culture, standards, and way of working before we open. It's a unique opportunity to help shape the opening and hit the ground running.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho House Manchester
Located in the St John's area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members' restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.
The Role...
As the Events Manager, you will be responsible for the management of private event bookings from start to finish. Working with our members and guests from their initial enquiry, discussing all elements of their event, assisting them with their planning and contracts, and finalising all the details for the operational teams. Working with operational colleagues within the House and ensuring events are set up and managed properly. Ensuring clients feel supported and are happy with all aspects of their event and ensuring will be delivered to meet their expectations. This will be a stand alone role based at Manchester house, you will report to the site UK Head of Events & Sales, and the site General Manager.
Main Duties...
- Manage every booking from start to handing over to the operational team on the day
- Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
- Manage the planning and all details of the event by liaising with the host on all their needs and requirements.
- Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
- Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
- Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
- Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams.
- Be reasonable for sending weekly reports to the UK Head of Events & Sales.
- Assist with daily admin jobs assigned by the events team, i.e: send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards.
- Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
- Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
- Liaising with all UK Soho Houses that book events, to cross-sell spaces and work towards an overall UK budget
- Assisting with front-of-house operational tasks such as room drops, express check-ins and hosting
What we are looking for...
- A minimum of 2 years' experience working in the event industry, ideally in the hospitality sector
- The ideal candidate will come from a private hire background
- Experience in co-ordinating and managing events for up to 200 guests
- Experience in using an event booking system (ideally Tripleseat, Collins, Salesforce)
Physical Requirements:
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
Expected working hours for a Event Manager:
Monday to Friday 8-5/9-6, due to the nature of the role you will be required to work evenings, weekends to meet the business needs.
Sales & Events Manager in Manchester employer: Soho House & Co
At Soho House Manchester, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a focus on employee growth, we offer continuous training opportunities, a range of health benefits, and unique perks such as team meals and discounts on our facilities. Join us in the heart of Manchester to be part of an exciting new opening, where your contributions will help shape memorable events in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House & Co
Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales & Events Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
