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- Tasks: Deliver food and drinks, ensuring an amazing experience for our members.
- Company: Join the vibrant team at White City House in West London.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans.
- Why this job: Be part of a fun, fast-paced environment with opportunities to grow.
- Qualifications: Hospitality experience preferred but not essential; passion for food is key.
- Other info: Work in a stunning venue with a rooftop pool and bar.
Overview A Runner at Soho House plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front‐of‐house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organization across the service areas. The main responsibility is to assist the waiting staff and make sure the member gets a superior experience. The Runner delivers food orders from the kitchen (or drinks orders from the bar) to members\’ tables, acting as a point of contact between the kitchen/bar and the floor.What\’s in it for you? Weekly PayTeam meal whilst on shift prepared by our chefsSoho Friends Membership50% Team discount on Food & Drink, 7 days a weekStaff Room RatesHealth Cash Plan (option to up to 2 additional dependents)Dental Plan (option to add up to 2 additional dependents)Birthday Day Off after 1 year continuous serviceUp to 50% Staff Discount on Cowshed & Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.Free Counselling SessionsCookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.Soho House offers competitive compensation packages that feature global benefits and perks. Whether you\’re seeking entry‐level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.Key duties Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.Maintain a spotless, pristine work environment.Provide service to and be accountable for an assigned section.Develop relationships with members to provide personalized service.Polish cutlery ensuring they are ready for service.Prepare any additions to tables in advance (e.g., lemon wraps, condiments, butter portions).Perform opening and closing procedures including but not limited to the set up and break down of stations.Ensure all service equipment is handled carefully and stored correctly.Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.What We Are Looking For 2–3 years in a similar high‐end dining environmentExcellent food and beverage knowledge, including wine serviceStrong interpersonal and teamwork skills with a hands‐on approachConfident, polished, and professional demeanourExceptional communication and organisational skillsFamiliarity with POS systems and reservation software
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Runner - White City House, West London employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner - White City House, West London
✨Tip Number 1
Get to know the venue! Before you apply, pop by White City House and soak up the atmosphere. Chat with staff if you can; it shows your genuine interest and helps you stand out.
✨Tip Number 2
Network like a pro! Use social media to connect with current employees or join hospitality groups. A friendly chat can lead to insider tips or even a referral!
✨Tip Number 3
Be ready for the interview! Brush up on your knowledge of food and drink trends, and think about how you can bring that 'yes, yes, yes' mentality to the team. Show them you're passionate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the perks we offer, like training and discounts!
We think you need these skills to ace Runner - White City House, West London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of character, so don’t be afraid to show us who you are and why you’re passionate about joining our team at White City House.
Tailor Your Application: Make sure to tailor your application to the Runner role specifically. Highlight any relevant experience in hospitality and how it aligns with our values of providing an amazing experience for our members. We want to know why you’d be a great fit!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Soho House & Co.
✨Know the Venue
Before your interview, take some time to research White City House. Familiarise yourself with its history, the dining options available, and the overall vibe. This will not only impress the interviewers but also help you understand how you can contribute to the team.
✨Show Your Hospitality Skills
As a Runner, your role is all about enhancing the member experience. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for customers or worked effectively in a team.
✨Demonstrate Your Passion
Express your genuine love for food and beverage during the interview. Talk about your favourite dishes or drinks, and why you enjoy working in hospitality. This enthusiasm can set you apart from other candidates who may not convey the same level of passion.
✨Prepare for Fast-Paced Scenarios
Since the role requires multitasking in a busy environment, be ready to discuss how you handle pressure. You might even want to practice answering situational questions that demonstrate your ability to think on your feet and manage multiple tasks efficiently.
