At a Glance
- Tasks: Deliver food and drinks swiftly while ensuring a clean and organised service area.
- Company: Join the vibrant team at Soho House, known for its unique dining experience.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to boost your career.
- Why this job: Be a key player in creating memorable dining experiences for our members.
- Qualifications: Experience in high-end dining and strong teamwork skills are essential.
The predicted salary is between 30280 - 30280 € per year.
The Role
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front‑of‑house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. The main responsibility is to assist the waiting staff and make sure members get a superior experience. The Runner will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What’s in it for you
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for
- 2-3 years in a similar high‑end dining environment.
- Excellent food and beverage knowledge, including wine service.
- Strong interpersonal and teamwork skills with a hands‑on approach.
- Confident, polished, and professional demeanour.
- Exceptional communication and organisational skills.
- Familiarity with POS systems and reservation software.
Pay Range £14.50—£14.50 GBP
Runner - High Road House, West London employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture in West London, employees enjoy competitive pay, comprehensive benefits including health and dental plans, and unique opportunities for personal growth through training and community engagement. The emphasis on teamwork, regular events, and a supportive environment makes it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Runner - High Road House, West London
✨Tip Number 1
Get to know the venue! Before your interview, pop by High Road House and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your delivery skills! Since you'll be running food and drinks, think about how you'd present yourself while doing it. Maybe even rehearse with a friend to nail that confident, polished demeanour.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've worked well in a team before. Highlighting your interpersonal skills will make you stand out as a great fit for the front-of-house team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Runner - High Road House, West London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know why you love working in hospitality. Share any experiences that highlight your passion for providing top-notch service and how you can contribute to our team at Soho House.
Tailor Your CV:Make sure your CV is tailored to the Runner role. Highlight relevant experience in high-end dining environments and any specific skills that match what we’re looking for, like food and beverage knowledge or teamwork abilities.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials that might be on offer. Being able to discuss dishes confidently will impress the interviewers and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
As a Runner, teamwork is key. Be ready to share examples of how you've worked effectively in a team before. Highlight your ability to communicate and collaborate with both kitchen and front-of-house staff.
✨Demonstrate Your Attention to Detail
Talk about your experience maintaining cleanliness and organisation in previous roles. Mention specific instances where your attention to detail made a difference in service quality.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like dealing with a busy service or a difficult customer. Think through your responses ahead of time to showcase your problem-solving skills and calm demeanour.
