Room Service Leader: Elevate Guest Experience & Ops

Room Service Leader: Elevate Guest Experience & Ops

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Soho House & Co

At a Glance

  • Tasks: Lead the Room Service team to deliver exceptional guest experiences and manage operations.
  • Company: Soho House, a renowned hospitality brand known for its vibrant atmosphere.
  • Benefits: Competitive pay, staff discounts, and opportunities for career advancement.
  • Other info: Join a dynamic team in a fast-paced, stylish environment.
  • Why this job: Be at the forefront of guest satisfaction and create memorable dining experiences.
  • Qualifications: Strong leadership skills and a passion for hospitality.

The predicted salary is between 30000 - 40000 £ per year.

Soho House is seeking a Room Service Manager to lead the full Room Service operation, driving service excellence and a high‑performing team across food, beverage and in-room amenities. You will own the department, ensuring timely, beautifully presented orders and adherence to Soho House standards. The role requires strong commercial awareness and hands‑on leadership to inspire staff, optimise scheduling, and collaborate with Kitchen, Bar, Front Office and Housekeeping to deliver seamless guest experience.

Room Service Leader: Elevate Guest Experience & Ops employer: Soho House & Co

Soho House & Co. is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture centred around luxury hospitality and member experience. With competitive compensation packages, extensive benefits, and ample opportunities for personal and professional development, this role in the UK provides a unique chance to lead a talented team in a dynamic environment focused on operational excellence and sustainable business growth.

Soho House & Co

Contact Details:

Soho House & Co Recruitment Team

We think you need these skills to ace Room Service Leader: Elevate Guest Experience & Ops

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Time Management
Adaptability