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- Tasks: Join our Soho Home team as a Retail Sales Assistant, providing top-notch customer service and product knowledge.
- Company: Soho House is a vibrant collection of clubs and venues for creative industries worldwide.
- Benefits: Enjoy competitive pay, global discounts, charity days, and fun team events.
- Why this job: Be part of a diverse team in a creative environment that values your unique perspective.
- Qualifications: Experience in retail, strong customer service skills, and a passion for homeware are essential.
- Other info: Flexible hours and opportunities for growth in a dynamic retail space.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are…
We are a collection of members\’ clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.
Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
Soho Home is a modern interiors brand designed for relaxed, sociable living. With more than 25 years of design heritage, the range was created to mirror the look and feel of our Soho Houses around the world.
The brand was born when our guests began asking if they could buy their favourite pieces from around the Houses. We launched with our Barwell crystal glassware back in 2016, and since then have evolved from a small collection of staples into a diverse interiors brand that includes furniture, tableware, accessories, lighting, home fragrance, and textiles.
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
The Role…
Exciting new opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Soho Home retail team. There is a full time position available in our Soho Home Farmhouse studio. As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge
Main Duties…
- This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty
- Ensure customers are greeted and looked after when browsing or purchasing products from the shop.
- Provide any extra information to customers about products and services on offer throughout the store and online as required
- When a product is not available, always offers alternatives.
- Deal with queries in a professional manner or by passing them onto the manager
- This involves an outstanding knowledge of the products and the quality of the service provided.
- Have an excellent knowledge about the products and services on offer by Soho Home retail
- Maximize the potential of products in the retail space to create sales
- This involves a good knowledge of the business that will provide a growth in sales.
- Ensure the shop displays are fully stocked and that high standards of cleanliness are maintained within the store at all times.
- Be aware of the best and slow sellers to improve general sales
- Give feedback to management about what is selling
- Meet daily sales targets as part of the retail team
- Source products from the Back of house where required
- Work towards the daily/weekly team targets for sales and inform the manager and finance teams via reports
- Successfully cash up at the end of the day
Requirements…
- Have a proven experience in a similar role within a retail outlet
- Be able to deliver a high level of customer service
- Communicate honestly, openly and constructively
- Have a creative flair and be able to talk about colours, styles and trends in interiors with confidence
- Demonstrate flexibility and innovation in recognizing and reacting to the changing retail environment
- Be a strong team member
- Experience in furniture and lighting is an advantage
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you\’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Discounts at Soho House globally, as well as Soho Home and Cowshed
- Soho Friends Membership
- Enhanced Pension Scheme
- In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Generous Retail Discount
- Retail Commission
Retail Sales Assistant (Full Time) - Soho Home, Soho Farmhouse employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant (Full Time) - Soho Home, Soho Farmhouse
✨Tip Number 1
Familiarise yourself with Soho Home's product range and design philosophy. Understanding their unique style and offerings will help you engage customers effectively and demonstrate your passion for homeware during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet a customer's needs.
✨Tip Number 3
Research current trends in homeware and interiors, as well as Soho Home's competitors. Being knowledgeable about the market will allow you to speak confidently about styles and trends, which is crucial for this role.
✨Tip Number 4
Network with current or former employees of Soho House or Soho Home if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Sales Assistant (Full Time) - Soho Home, Soho Farmhouse
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Soho House and its values. Highlight your understanding of their commitment to diversity and community in your application, showcasing how you align with their ethos.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated outstanding product knowledge and customer engagement, particularly in homeware or interiors.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for homeware and interiors. Mention specific products or trends you admire from Soho Home, and explain how your skills can contribute to enhancing customer experiences.
Showcase Your Creativity: In your application, include examples of how you've used your creative flair in past roles. Discuss your ability to talk about colours, styles, and trends confidently, as this is crucial for the Retail Sales Assistant position.
How to prepare for a job interview at Soho House & Co
✨Show Your Passion for Homeware
Make sure to express your enthusiasm for homeware and interiors during the interview. Share any personal experiences or projects that showcase your interest in design trends, colours, and styles. This will demonstrate your genuine passion for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to assist customers, as this is crucial for creating a positive shopping experience at Soho Home.
✨Know the Products Inside Out
Familiarise yourself with Soho Home's product range before the interview. Being able to discuss specific items, their features, and how they fit into current trends will show that you're proactive and knowledgeable, which is essential for the role.
✨Be a Team Player
Soho House values teamwork, so be ready to discuss how you've collaborated with others in past positions. Share examples of how you contributed to team goals and supported your colleagues, as this will align with their company culture.