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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage online retail enquiries.
- Company: A trendy interiors brand with a focus on modern design.
- Benefits: Competitive salary, flexible working, and fun team events.
- Why this job: Join a creative team and help customers love their interiors.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those who love design and want to work remotely.
The predicted salary is between 30000 - 42000 £ per year.
A modern interiors brand is seeking an Online Retail Customer Service Coordinator to provide exceptional service across various channels.
Responsibilities include:
- Managing customer enquiries
- Processing orders
- Ensuring high service standards
Ideal candidates should possess strong communication skills and a customer-first attitude. The role offers a competitive salary and benefits, including flexible working arrangements and team events. A passion for interiors and design is a plus.
Remote-First Online Retail Support Coordinator employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-First Online Retail Support Coordinator
✨Tip Number 1
Make sure to research the company and its products before your interview. Knowing their brand and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t hesitate to showcase your passion for interiors and design during the interview. Share any relevant experiences or projects that highlight your enthusiasm for the industry—it can really make a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote-First Online Retail Support Coordinator
Some tips for your application 🫡
Show Your Passion for Interiors: When you’re writing your application, let your love for interiors and design shine through! Share any relevant experiences or interests that connect you to the role, as it’ll show us you’re genuinely excited about what we do.
Highlight Your Communication Skills: Since this role is all about providing exceptional customer service, make sure to emphasise your strong communication skills. Give examples of how you've effectively managed customer enquiries in the past – we want to see how you can bring that to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Soho House & Co
✨Know the Brand Inside Out
Before your interview, take some time to research the modern interiors brand thoroughly. Understand their products, values, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Remote-First Online Retail Support Coordinator, strong communication is key. Prepare examples of how you've successfully handled customer enquiries in the past. Practise articulating your thoughts clearly and concisely, as this will demonstrate your ability to provide exceptional service.
✨Emphasise Your Customer-First Attitude
During the interview, highlight your commitment to putting customers first. Share specific instances where you went above and beyond to ensure customer satisfaction. This will resonate well with the interviewers, as they are looking for someone who embodies this attitude.
✨Express Your Passion for Interiors
If you have a passion for interiors and design, make sure to mention it! Discuss any relevant experiences or interests that relate to the brand's aesthetic. This personal touch can set you apart from other candidates and show that you're not just looking for any job, but this specific one.
