At a Glance
- Tasks: Be the friendly face of Little House Balham, managing reception and guest interactions.
- Company: Join Soho House & Co, a vibrant hospitality group with a unique club atmosphere.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans, plus exclusive perks.
- Other info: Located in a stylish venue with a lively atmosphere, perfect for food lovers.
- Why this job: Experience a dynamic work environment with continuous training and a focus on personal growth.
- Qualifications: 1-2 years in a busy reception role; must be a reliable team player with a passion for hospitality.
Join to apply for the Receptionist role at Soho House & Co.
Located in Balham’s leafy Bedford Hill and decorated with 1940s flourishes, our first club in South London features a custom horseshow bar with a special ceiling mural by local artist Miranda Forrester. The Snug on the raised mezzanine level plays host to member events and screenings and the club restaurant. The club’s Pen Yen restaurant on the ground floor offers Japanese izakaya-style dining with a few tables outside for alfresco dining.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
The Role…
We are seeking an experienced Receptionist to join our South London team at Little House Balham (SW12 9DS). As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the ‘home away from home’ feeling when members enter the building.
What We Are Looking For...
- 1-2 years’ experience in a busy commercial reception desk
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Have a genuine passion for food and beverage
Little House Balham Opening Hours
Mon – Weds – 8am to 12am
Thurs – Fri – 8am – 12:30am
Saturday – 9am to 12:30am
Sunday – 9am – 8am (subject to change)
Nearest Station (SW12 9DS): Balham, Tooting Bec, Wandsworth Common, Streatham Hill
Receptionist - Little House Balham, South London employer: Soho House & Co
Soho House & Co is an exceptional employer, offering a vibrant work culture at Little House Balham, where team members enjoy a range of benefits including weekly pay, team meals, and generous discounts on food and drink. With a strong focus on personal and professional development through continuous training and unique programmes, employees are encouraged to grow within a supportive environment that fosters a sense of community and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Little House Balham, South London
✨Tip Number 1
Familiarise yourself with Little House Balham and its offerings. Knowing the menu, events, and the unique atmosphere will help you engage with guests and demonstrate your passion for the role during any interactions.
✨Tip Number 2
Showcase your multitasking abilities by preparing examples from your past experiences. Think of situations where you successfully managed multiple tasks in a busy environment, as this is crucial for a receptionist role.
✨Tip Number 3
Network with current or former employees of Soho House & Co. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your team player mentality by discussing how you've collaborated with colleagues in previous roles. Highlighting your communication skills and reliability will resonate well with the hiring team.
We think you need these skills to ace Receptionist - Little House Balham, South London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in reception or hospitality roles. Emphasise skills like multitasking, communication, and any specific knowledge of food and beverage that aligns with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Little House Balham specifically and how you can contribute to creating a 'home away from home' atmosphere for members.
Highlight Relevant Experience:In your application, focus on your previous roles that involved customer service or administrative tasks. Provide examples of how you've successfully managed busy environments and worked as part of a team.
Show Enthusiasm:Convey your enthusiasm for the hospitality industry and the specific role. Use positive language and express your eagerness to be part of the Little House Balham team, showcasing your genuine interest in food and beverage.
How to prepare for a job interview at Soho House & Co
✨Know the Venue
Familiarise yourself with Little House Balham's layout and offerings. Understanding the restaurant's concept and the atmosphere will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Multitasking Skills
As a receptionist, you'll need to juggle various tasks. Prepare examples from your past experience where you've successfully managed multiple responsibilities at once, especially in a busy environment.
✨Emphasise Teamwork
Highlight your ability to work well with others. Share specific instances where you've collaborated with colleagues to enhance guest experiences or improve service efficiency, as this is crucial in a hospitality setting.
✨Express Your Passion for Food and Beverage
Since the role involves hosting in the restaurant, convey your enthusiasm for food and drink. Discuss any relevant experiences or knowledge you have about culinary trends or customer service in dining settings.
