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- Tasks: Keep public areas clean and tidy while providing excellent service to guests.
- Company: Soho House & Co is a luxury hospitality brand set in beautiful locations.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training.
- Other info: Flexible shifts available; subsidised transport from nearby towns.
- Why this job: Join a vibrant team in a stunning countryside setting with opportunities for personal growth.
- Qualifications: 1+ year of experience in cleaning or housekeeping; must be reliable and detail-oriented.
Public Area Attendant
At Soho House, as a Public Area Attendant, you are responsible for maintaining the highest standards of cleanliness, hygiene, and presentation in all front‑of‑house and shared guest spaces. You will ensure that lounges, lobbies, corridors, restrooms, and other public areas reflect the elegance and comfort expected by our members and guests.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 year continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Clean and maintain all public areas of the club, including lobbies, lounges, hallways, lifts, restrooms, and entrances.
- Regularly check and restock public area supplies such as hand soap, paper towels, toilet paper, tissues, and other amenities.
- Ensure all furniture, fixtures, artwork, and surfaces are dusted, polished, and in top condition.
- Respond promptly to spills, stains, or urgent cleaning needs, maintaining discretion at all times.
- Follow established schedules and task lists while being flexible to dynamic operational needs.
- Monitor lighting, air quality, and fragrance levels, ensuring ambiance and comfort in all areas.
- Report any maintenance or repair needs to the Housekeeping Supervisor or Facilities team.
- Support event setup or breakdown in public areas when required (e.g., moving furniture, cleaning after events).
- Maintain accurate cleaning records and follow health & safety and COSHH guidelines.
- Offer polite, professional responses to member or guest enquiries, escalating to relevant departments when needed.
What We Are Looking For
A successful Public Area Attendant for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Previous experience in housekeeping, janitorial, or cleaning roles within hospitality or luxury environments.
- High attention to detail and strong time management skills.
- Ability to work independently and take initiative.
- Physically fit and able to perform repetitive cleaning tasks across large spaces.
- Good communication skills and a service‑oriented mindset.
Pay Range
£14.50—£14.50 GBP per hour (UK)
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Public Area Attendant - Soho Farmhouse employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant - Soho Farmhouse
✨Tip Number 1
Familiarise yourself with the Soho Farmhouse environment. Visit the location if possible, or explore their website and social media to understand their culture and values. This knowledge will help you connect with the team during your interview.
✨Tip Number 2
Highlight your experience in maintaining cleanliness and organisation in public spaces. Be ready to share specific examples of how you've handled similar responsibilities in previous roles, as this will demonstrate your suitability for the Public Area Attendant position.
✨Tip Number 3
Showcase your teamwork skills. Since the role requires effective communication with colleagues, prepare to discuss how you've successfully collaborated in past jobs, especially in fast-paced environments.
✨Tip Number 4
Express your enthusiasm for the hospitality industry. Share why you are passionate about creating tidy and welcoming spaces, and how you believe this contributes to a positive guest experience at Soho Farmhouse.
We think you need these skills to ace Public Area Attendant - Soho Farmhouse
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Public Area Attendant. Highlight your experience in maintaining cleanliness and your ability to handle guest requests in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially any previous roles in cleaning or hospitality. Emphasise your attention to detail and reliability, as these are key traits for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating tidy spaces and your can-do attitude. Mention specific examples from your past work that demonstrate your ability to multitask and work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Soho House & Co
✨Show Your Attention to Detail
As a Public Area Attendant, having a keen eye for detail is crucial. During the interview, be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles. This will demonstrate your ability to meet the high standards expected at Soho Farmhouse.
✨Emphasise Teamwork Skills
Soho House values teamwork, so highlight your experience working collaboratively with others. Share instances where you effectively communicated with colleagues or contributed to a team effort, especially in fast-paced environments.
✨Demonstrate Reliability and Punctuality
Reliability is key for this role. Be ready to talk about your work ethic and how you ensure punctuality. Mention any strategies you use to manage your time effectively, as this will show that you can be trusted to handle shifts responsibly.
✨Exhibit a Positive Attitude
A 'yes, yes, yes' mentality is essential for a Public Area Attendant. Convey your enthusiasm for the role and your willingness to go above and beyond for guests and colleagues. A positive attitude can set you apart from other candidates.