At a Glance
- Tasks: Lead exciting health club projects globally, from openings to refurbishments and tech rollouts.
- Company: Join Soho House & Co, a vibrant collection of creative spaces and wellness facilities.
- Benefits: Enjoy global discounts, private health care, and unique team events like fitness sessions and art classes.
- Other info: Opportunity for travel and career growth in a dynamic, creative setting.
- Why this job: Make a real impact in a fast-paced environment while driving innovative health club initiatives.
- Qualifications: 7+ years in project management, ideally in hospitality or wellness, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
Soho House & Co is a collection of members' clubs, wellness facilities, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.
Role
As our global health club portfolio continues to expand, we are establishing a dedicated project management capability to drive structured, consistent delivery across new openings, refurbishments, technology rollouts and new service launches. Reporting to the Global Director of Soho Health Club, the Project Manager will translate strategic direction into organised execution across a global, multi-site environment. This role acts as the central connector between Health Club teams, Design & Development, Construction, Digital, Operations, Finance, Procurement and external partners. The role combines project leadership, change management and operational implementation to ensure initiatives are delivered on time, within budget and successfully embedded into House operations. There will also be a travel requirement, in line with project delivery, approximately 30% travel.
Project Leadership and Delivery
- Own and lead the end‑to‑end delivery of all health club projects across the portfolio.
- Translate strategic plans into clear project roadmaps, timelines and actionable delivery plans.
- Define project scope, milestones, deliverables, success metrics and critical paths.
- Manage multiple concurrent projects across regions and time zones.
- Proactively identify and manage risks, issues and dependencies.
- Escalate risks and potential delays to senior leadership in a timely manner.
- Ensure projects are delivered on time, within budget and to agreed standards.
- Conduct post‑launch reviews to capture learnings and improve future rollouts.
Change Management and Adoption
- Drive adoption of new health club services, spaces and platforms across health clubs and houses.
- Anticipate resistance and proactively support teams through change.
- Ensure operational teams are trained, confident and fully prepared pre‑launch.
- Support the creation of SOPs, toolkits, training materials and launch guidance.
- Ensure smooth project handover into business‑as‑usual operations.
- Act as the central coordination point across Health Club and Spa teams, Design and Development and Construction, Digital teams, Operations and Membership, Finance and Procurement, and external vendors and consultants.
- Align global teams across multiple time zones and working styles.
- Remove blockers and maintain delivery momentum.
- Manage collaboration between creative and operational teams in a fast‑paced environment.
Construction, Refurbishment and Capital Projects
- Support new club openings, refurbishments and space reconfigurations from planning through launch.
- Coordinate with Design and Build teams on timelines, requirements and selections.
- Ensure alignment between construction delivery and operational readiness.
- Monitor project milestones and readiness for site handover.
Vendor, Procurement and Equipment Coordination
- Coordinate vendors, suppliers and equipment partners across projects.
- Track procurement timelines, installations and delivery schedules.
- Support contract and cost tracking with Finance and Procurement teams.
- Ensure supplier performance aligns with project timelines and requirements.
Digital and Systems Rollouts
- Coordinate rollout of booking platforms and member experience digital initiatives.
- Maintain project tracking using Asana or similar project management tools.
- Ensure clear documentation and reporting across all initiatives.
Stakeholder Communication and Reporting
- Provide structured and transparent reporting to leadership and C‑suite stakeholders.
- Run project meetings, track actions and maintain documentation.
- Establish a clear reporting cadence including weekly and monthly project status updates and quarterly business review inputs.
- Maintain strong stakeholder alignment and confidence.
Commercial and Financial Accountability
- Monitor project budgets and support financial tracking and forecasting.
- Track ROI and commercial impact of new initiatives.
- Identify opportunities to improve efficiency, scalability and consistency.
- Lead delivery of projects with annual budgets exceeding $9M+.
- Establish scalable, repeatable rollout processes.
- Create delivery frameworks that improve reliability without unnecessary bureaucracy.
- Operate effectively within a creative and fast‑moving environment.
- Support the long‑term global expansion strategy by strengthening execution discipline.
Key Skills And Experience
- Minimum 7+ years project management experience.
- Experience delivering projects within hospitality, wellness, fitness or multi‑site operations.
- Proven experience managing project budgets exceeding $9M annually.
- Experience managing 5+ site/location projects simultaneously per month.
- Experience working across global teams and time zones.
- Experience coordinating cross‑functional teams and external partners.
- Experience with construction, refurbishment or capital projects.
- Strong prioritisation and resource allocation capability.
- Excellent stakeholder management and communication skills.
- High comfort working in ambiguous, fast‑moving environments.
- Experience using Asana or similar project management tools.
- Additional language proficiency in Spanish is desirable.
Qualifications
- PMP, PRINCE2 or Agile certification is desirable.
What Success In This Role Looks Like
- Projects consistently delivered on time and within budget.
- Smooth, confident launches of new services, spaces and technology.
- Strong adoption and operational readiness across houses.
- Clear communication and stakeholder confidence.
- Scalable processes supporting global expansion.
- Consistent implementation across all locations.
Benefits
- Discounts at Soho House globally, as well as Soho Home and Cowshed.
- Annual Every House Membership.
- Enhanced Pension Scheme.
- Private Health and Dental Care.
- Cycle to Work Scheme/Season Ticket Loan.
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Cookhouse & House Tonic programmes and other training events.
- Team Events: fitness sessions, cinema screenings, art classes and other monthly activities.
Project Manager, Soho Health Club employer: Soho House & Co
Soho House & Co is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration within the film, media, fashion, and creative industries. As a Project Manager at the Soho Health Club, you will benefit from a supportive environment that prioritises employee growth through training programmes, team events, and a commitment to social responsibility, all while enjoying discounts across our global venues. With a focus on delivering innovative health club experiences, this role provides a unique opportunity to lead impactful projects in a dynamic, multi-site setting.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager, Soho Health Club
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House & Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House & Co
Don't be shy about reaching out to Soho House & Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Project Manager, Soho Health Club
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House & Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House & Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
