At a Glance
- Tasks: Lead the dining experience, ensuring exceptional service and guiding the waitstaff team.
- Company: Soho House, a vibrant and stylish venue in Oxfordshire.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training opportunities.
- Why this job: Join a dynamic team and create memorable experiences for our members.
- Qualifications: 2-3 years in high-end dining with supervisory experience.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.
- Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What we are looking for...
- 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and leadership skills with a hands‑on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Head Waiter/ Waitress - Soho Farmhouse (Main Barn) F&B Front of House Oxfordshire, Soho Farmhou[...] employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the picturesque setting of Oxfordshire. With benefits such as weekly pay, team meals, generous discounts, and opportunities for personal and professional growth through continuous training and engaging team events, employees are empowered to thrive in their roles while delivering outstanding service to our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ Waitress - Soho Farmhouse (Main Barn) F&B Front of House Oxfordshire, Soho Farmhou[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop into Soho Farmhouse and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This will not only impress them but also help you feel more confident during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Think about how you’d handle tricky situations on the floor or how you’d motivate your team. The more you rehearse, the more natural it’ll feel when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests. They want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. Mention something specific from your chat to remind them of your great conversation. It shows you’re keen and professional, which is always a plus!
We think you need these skills to ace Head Waiter/ Waitress - Soho Farmhouse (Main Barn) F&B Front of House Oxfordshire, Soho Farmhou[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about why you're passionate about delivering exceptional dining experiences.
Tailor Your Application:Make sure to tailor your application specifically for the Head Waiter/Waitress role at Soho Farmhouse. Highlight relevant experience in high-end dining and any leadership roles you've had. We love seeing how your background aligns with our values!
Be Specific About Your Skills:Don’t just list your skills—give us examples! If you’ve got great food and beverage knowledge or experience with POS systems, tell us how you’ve used these skills in past roles. This helps us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Soho Farmhouse. Be prepared to discuss your favourite dishes and suggest pairings, as this shows your passion for food and beverage, which is crucial for a Head Waiter.
✨Showcase Your Leadership Skills
Since this role involves supervising the waitstaff, be ready to share examples of how you've successfully led a team in the past. Highlight any training or coaching experiences you've had, as this will demonstrate your ability to motivate others.
✨Practice Your Communication
Exceptional communication is key in this role. During the interview, practice clear and confident responses. You might even want to role-play scenarios where you greet guests or handle special requests to showcase your interpersonal skills.
✨Dress to Impress
As a Head Waiter, you'll need to maintain a polished appearance. Dress smartly for your interview to reflect the professional demeanour expected at Soho Farmhouse. This not only shows respect but also gives a glimpse of how you'll represent the establishment.
