At a Glance
- Tasks: Deliver exceptional guest service and ensure a smooth experience during night shifts.
- Company: Join the vibrant team at Soho Farmhouse, a unique hospitality venue.
- Benefits: Earn £15 per hour with subsidised transport and a fun work environment.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: 1-2 years in hospitality, great communication skills, and a can-do attitude.
- Other info: Flexible shifts with opportunities to grow in a dynamic team.
The predicted salary is between 31200 - 46800 £ per year.
The Role… We are seeking an experienced Night Porter to join our team. The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You’ll love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have small electric floats to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey.
Full driving licence is required for the role and due to our insurance policy you must be over 21 years of age. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What\\\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Welcome guests and assist with luggage on arrival and departure
- Escort guests to rooms and provide a warm introduction to the House when required
- Support Front of House with guest requests and general assistance
- Maintain cleanliness and organisation of luggage and vehicles
- Assist with deliveries, room moves, and internal requests as needed
- Conduct regular checks of public areas, reporting any issues or hazards
- Support other departments during busy periods to ensure smooth operations
- Always represent Soho House standards, values, and service style
What We Are Looking For
A successful Night Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. Ideally you will have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
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Night Porter - Soho Farmhouse employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Soho Farmhouse
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Soho Farmhouse if you can. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your hospitality charm! Think of some examples from your past experiences where you went above and beyond for guests. This will help you demonstrate your natural hosting talent during the interview.
✨Tip Number 3
Be ready to showcase your teamwork skills! Prepare to discuss how you've effectively communicated and collaborated with colleagues in previous roles. This is key for creating a positive team environment at Soho Farmhouse.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at Soho Farmhouse!
We think you need these skills to ace Night Porter - Soho Farmhouse
Some tips for your application 🫡
Show Your Hospitality Skills: Make sure to highlight your experience in hospitality or service roles. We want to see how you've made guests feel welcome and valued in the past, so share those stories!
Be Personable: Since this role is all about connecting with people, let your personality shine through in your application. Use a friendly tone and show us that you genuinely enjoy helping others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match what we’re looking for in a Night Porter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Soho House & Co.
✨Show Off Your Hospitality Skills
Make sure to highlight your experience in hospitality during the interview. Share specific examples of how you've provided excellent service in the past, especially in high-pressure situations. This will demonstrate your ability to create a welcoming environment for guests.
✨Know the Venue Inside Out
Familiarise yourself with Soho Farmhouse and its offerings before the interview. Being able to discuss the venue's features and how you can enhance the guest experience will show your genuine interest in the role and the company.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to talk about your experiences working with others. Share stories that showcase your communication skills and how you contribute to a positive team environment, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling difficult guests or managing multiple tasks at once. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.