Night Porter & Guest Services Attendant

Night Porter & Guest Services Attendant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Soho House & Co

At a Glance

  • Tasks: Provide exceptional guest services and ensure a welcoming atmosphere during night shifts.
  • Company: Join the vibrant team at Soho House, known for its unique hospitality.
  • Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
  • Other info: Great chance to build your career in the hospitality industry.
  • Why this job: Be part of a dynamic environment where every night brings new experiences.
  • Qualifications: Must be over 21 with a full driving licence; customer service experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

Do you have the Right to Work in the UK?

What is your current notice period or available start date?

Have you ever been employed by Soho House & Co or any other affiliate properties?

Were you referred by a Soho House employee? If yes, please list their name below.

Do you have any family members that are currently employed by Soho House or any affiliate properties?

How did you hear about us?

What are your salary expectations?

I certify that the information provided in this application is truthful and correct. I acknowledge that providing false, misleading or inaccurate information is grounds for disqualification or termination.

Do you require any adjustments or accommodations to participate fully in the interview process?

Do you have a full driving licence as this is required for the role?

Due to our insurance policy, you must be over 21 years of age to apply for this position. Can you confirm you are over 21?

Voluntary Self-Identification: For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Soho House & Co.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

  • A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
  • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability: We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.

How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Night Porter & Guest Services Attendant employer: Soho House & Co

Soho House & Co is an exceptional employer, offering a vibrant work culture that values creativity and collaboration. As a Night Porter & Guest Services Attendant, you will enjoy competitive benefits, opportunities for personal and professional growth, and the chance to be part of a dynamic team in a stylish and unique environment. Located in some of the most exciting cities, working with us means being part of a community that prioritises employee well-being and development.

Soho House & Co

Contact Details:

Soho House & Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Porter & Guest Services Attendant

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research Soho House & Co., understand their values, and think about how your skills as a Night Porter & Guest Services Attendant align with what they’re looking for.

Tip Number 3

Dress to impress! First impressions matter, so make sure you look sharp and professional when you show up for your interview. It shows you care about the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.

We think you need these skills to ace Night Porter & Guest Services Attendant

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability

Some tips for your application 🫡

Be Honest and Clear:When filling out your application, honesty is key! Make sure all the information you provide is accurate and straightforward. We want to get to know the real you, so don’t hold back!

Tailor Your Application:Take a moment to customise your application for the Night Porter & Guest Services Attendant role. Highlight your relevant experience and skills that match what we’re looking for. It shows us you’re genuinely interested!

Check Your Documents:Before hitting submit, double-check your documents for any typos or errors. A polished application reflects your attention to detail, which is super important in our line of work!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s a great way to explore more about us!

How to prepare for a job interview at Soho House & Co

Know the Role Inside Out

Before your interview, make sure you understand what a Night Porter & Guest Services Attendant does. Familiarise yourself with the responsibilities and skills required for the role. This will help you answer questions confidently and show that you're genuinely interested in the position.

Prepare for Common Questions

Think about the types of questions you might be asked, such as your experience in customer service or how you handle difficult situations. Practising your answers can help you articulate your thoughts clearly during the interview.

Showcase Your People Skills

As a Night Porter & Guest Services Attendant, you'll be interacting with guests regularly. Be ready to share examples of how you've provided excellent customer service in the past. Highlighting your ability to connect with people will set you apart from other candidates.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.