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- Tasks: Ensure guests have an amazing experience and assist with their needs during the night.
- Company: Soho Farmhouse is a luxurious destination for food, wellness, and outdoor activities in Oxfordshire.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training opportunities.
- Why this job: Join a vibrant team, connect with people, and develop your hospitality skills in a stunning setting.
- Qualifications: 1-2 years of hospitality experience, excellent communication skills, and a full driving licence required.
- Other info: Flexible shifts, with 32-45 hours per week, and subsidised transport options available.
£15 per hour
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. We have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site.
The Role...
We are seeking an experienced Night Porter to join our team at Soho Farmhouse (OX7 4JS). The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You will love the direct contact with people and possess an excellent host talent. We are looking for someone who is flexible, communicative and a good team player. Full driving licence is required for the role and you must be over 21 years of age.
What we are looking for in a Night Porter...
- 1-2 years' previous experience within hospitality or service-based industry
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Can do attitude
- Ability to multitask and work in a fast-paced environment
Expected working hours for a Night Porter:
Varying shift times across the seven days, to include working evenings, weekends, opens & closes. Average hours 32-45 hours per week.
Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16)
Night Porter employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the Soho Farmhouse environment and its offerings. Understanding the unique aspects of the venue, such as the different dining options and amenities, will help you engage with guests and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Night Porter, you'll be the face of the establishment during late hours, so showcasing your ability to create a welcoming atmosphere and handle guest inquiries will set you apart.
✨Tip Number 3
Prepare to discuss your experience in hospitality. Be ready to share specific examples of how you've successfully managed guest interactions or resolved issues in previous roles, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Show your flexibility and teamwork spirit. Since the role requires working varying shifts, emphasising your willingness to adapt and collaborate with colleagues will resonate well with the hiring team.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or service-based roles. Emphasise any previous positions where you demonstrated excellent customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific skills that align with the Night Porter role, such as communication and multitasking.
Highlight Relevant Qualifications: If you have any certifications related to hospitality or customer service, be sure to include them in your application. This can set you apart from other candidates.
Show Your Personality: In your application, let your personality shine through. The role requires a natural charm and a 'can do' attitude, so make sure to convey your enthusiasm for the position and the company culture.
How to prepare for a job interview at Soho House & Co
✨Show Your Hospitality Skills
Make sure to highlight your previous experience in hospitality or service-based roles. Share specific examples of how you've provided excellent customer service and created memorable experiences for guests.
✨Demonstrate Flexibility and Team Spirit
Emphasise your ability to work as part of a team and your flexibility in handling varying shift times. Be ready to discuss how you adapt to different situations and support your colleagues.
✨Exhibit Your Communication Skills
Since the role involves direct contact with guests, showcase your communication skills. Practice clear and friendly responses to common guest inquiries, demonstrating your ability to engage positively with people.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and sense of urgency. Think of examples where you've successfully multitasked or handled challenging situations in a fast-paced environment.
