Merchandiser, Soho Home

The Role..

Reporting into the Merchandising Manager, the Merchandiser will own the delivery of sales, stock, intake and profitability targets across all channels.

This role carries end-to-end responsibility for WSSI management, range planning and trading, and is expected to operate with a high degree of autonomy while guiding junior team members.

The successful candidate will be an excellent communicator with strong Excel skills, a commercial mindset, and a genuine passion for retail.

Key Responsibilities..

• Sales & Trading
• Own the running and review of trading reports to identify best and worst sellers, and lead commercial recommendations to drive sales
• Own sales demand forecasting and performance tracking against targets, proactively flagging risks and opportunities and recommending mitigating actions
• Undertake regular studio visits to assess trade, and feedback insight to the wider team
• Analyse sales data, identify trends and make actionable recommendations to optimise range performance
• Supply & Supplier management
• Build and maintain supplier production forecasts, at fabric, material and product level with the objective of reducing supplier lead times
• Monitor fabric availability/levels across the supply base to ensure optimal production lead times and minimising fabric liability
• Develop strong supplier relationships through regular meetings and proactive communication.
• Range Building
• Build and own range building documents, option counts and sales and stock plans.
• Own range planning, ensuring the product range is commercially balanced, free from gaps or duplication, and aligned to brand strategy.
• Discontinuation and life cycle management
• Collaboration & Supplier Relations
• Work closely with the Buying and Product Development teams to ensure future product ranges are commercially strong and reflect market trends
• Build and maintain supplier production forecasts with the aim of reducing lead times
• Team & People
• Deputise for Merchandising Manager as required
• Manage and mentor junior team members, including Junior Merchandisers and Assistant Merchandisers

Skills, Knowledge and Experience required..

• Advanced in Microsoft Excel
• Strong analytical, organisational and planning skills
• Excellent verbal and written communication skills
• Ability to build effective working relationships internally and externally
• Commercially minded with an ability to identify trends and translate data into actionable recommendations
• Problem-solving ability: able to identify and resolve issues related to stock, sales, or other merchandising challenges
• Ability to work well under pressure and manage multiple priorities in a fast-paced environment
• Experience managing or mentoring junior team members is desirable

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks.

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Annual Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
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