Member Events Coordinator - Regional Membership & Events London, UK Support Office View Role

At Soho House, the Member Events Coordinator is responsible for assisting the Member Events Programming Manager with the administrative duties that support the execution of cultural and community driven membership events. As the Member Events Coordinator you will support by ensuring proper preparation is handled and coordinated leading up to an event through to its completion. Such tasks include venue diary management, booking tech support and event suppliers, creating copy and collating assets for event listings, managing POs/invoices and evaluating member feedback to support future events. A successful Member Events Coordinator is well-organised, detail-oriented, passionate about events and creating community through shared experiences. You will also be a strong communicator, in-the-know of leading trends/music/talent and possess a sound knowledge of vendor management.

Key Responsibilities

• Support the coordination for all event communication (internal/external) and event materials; including calendar management, booking event partners/suppliers/hosts, setting up and hosting events.
• Administrative duties, including but not limited to internal meeting management, managing invoices, raising POs, booking travel and bedrooms on Opera, collating printed event collateral and managing the events inbox.
• Collecting event advancing information from event partners and using this information to create detailed function sheets to be shared to the business.
• Writing copy and managing assets to create event listings for the app in line with Soho House guidelines.
• Responsible for uploading all event listings to digital platforms for exposure and managing any incoming enquiries and attendee confirmation.
• Attend and oversee the FOH set up and execution of all events – greeting event partners, checking in members and acquiring member feedback following events.
• Works with all departments across the sites to ensure they are aware of the event calendar and their required roles/involvement within each event.
• Liaises with the central Partnership team on large events to ensure all brand deliverables are met – including but not limited to composing menus, managing deliveries, booking photographers and managing event set ups to a high standard.
• Assist the membership team by working ‘on the floor’ and gathering member feedback.
• Required to attend Babington House on key event dates throughout the year to support the running of larger events.
• Performs other duties as assigned by manager.

Experience Required

• Ideally have up to 2 years’ experience in a busy high-profile venue or agency and have a natural flair for delivering first class events.
• Energetic, collaborative, proactive; a team player who can positively and productively execute administrative initiatives as well as front of house operations.
• Critical thinker and the ability to exercise good judgement and solve problems quickly and effectively.
• Experienced with Outlook & Excel as well as Adaco, Opera and Triple Seat (or equivalent events booking software).
• Creatively driven and culturally in-tune to develop/foster a network and knowledge to execute large scale events.
• Exceptional organisational and administrative skills with a keen eye for detail and confidence in collating written event copy.
• Ability to multitask and work on multiple projects at the same time in demanding very fast-paced environments.
• An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.