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- Tasks: Provide top-notch massage treatments and guide clients on their wellness journey.
- Company: Join Cowshed Shoreditch, a vibrant hub in East London's creative scene.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and more perks.
- Why this job: Be part of a dynamic team in a stylish environment with continuous training opportunities.
- Qualifications: Must have NVQ Level 3 or equivalent in massage therapy and excellent customer service skills.
- Other info: Flexible hours with the chance to work in a trendy location with a rooftop pool.
£13.50 per hour
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
What\’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Shoreditch House…
Located in East London\’s historic Tea Building, Shoreditch House is an established fixture on the area\’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members\’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space
The Role…
We are seeking an experienced Massage Therapist to join our East London team at Cowshed Shoreditch (E1 6AW). Our Massage Therapists ensure that the member receives the highest standard of treatments. You will guide members through our offerings and determine which massages would benefit them the most.
What we are looking for…
- NVQ Level 3, ITEC, VTCT OR equivalent deep tissue related qualifications
- Excellent customer service skills and a true passion for making others feel better
- A team player
- Going above and beyond for clients to make sure they have a unique experience
- Confident in building relationships with your clients and recommending products
- Drive to maintain high standards of treatment service and retail recommendations
- Flexible schedule and ability to work weekends and holidays as needed
- Strong interpersonal skills
- Customer / member experience focused
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
Cowshed Spa Opening Hours:
Mon – Fri – 6:30am – 9pm
Sat & Sun – 7:30am – 8pm
*subject to change
Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate
AMRT1_UKCT
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Massage Therapist
✨Tip Number 1
Familiarise yourself with the Cowshed brand and its offerings. Understanding their unique approach to wellness and customer service will help you connect with potential clients and demonstrate your passion during interviews.
✨Tip Number 2
Network within the wellness and spa community in East London. Attend local events or workshops to meet professionals in the field, which can lead to valuable connections and insights about the job market.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially how you've gone above and beyond for clients. Highlight specific examples that showcase your customer service skills and ability to build relationships.
✨Tip Number 4
Be ready to demonstrate your flexibility and commitment to the role. Since the position requires working weekends and holidays, showing your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Massage Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as NVQ Level 3 or equivalent in massage therapy. Emphasise your customer service skills and any experience you have in a similar role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others feel better through massage therapy. Mention specific experiences where you went above and beyond for clients, and how you can contribute to the team at Cowshed Shoreditch.
Highlight Your Skills: In your application, clearly outline your interpersonal skills and ability to build relationships with clients. Mention your flexibility in working hours, especially weekends and holidays, as this is important for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the wellness industry.
How to prepare for a job interview at Soho House & Co
✨Showcase Your Qualifications
Make sure to highlight your NVQ Level 3, ITEC, VTCT or equivalent qualifications during the interview. Be prepared to discuss your training and any specific techniques you excel in, as this will demonstrate your expertise and commitment to the role.
✨Emphasise Customer Service Skills
Since excellent customer service is crucial for this position, share examples of how you've gone above and beyond for clients in the past. This could include personal anecdotes about creating unique experiences or building strong relationships with clients.
✨Demonstrate Team Spirit
Cowshed values team players, so be ready to discuss your experience working in a team environment. Talk about how you communicate effectively with colleagues and contribute to a positive workplace culture.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the massage therapies offered and the team dynamics at Cowshed. This not only demonstrates your enthusiasm but also helps you assess if the role aligns with your career goals.
