At a Glance
- Tasks: Provide exceptional massage therapy to clients, ensuring a relaxing experience.
- Company: Soho Farmhouse is a luxurious retreat in Oxfordshire, offering wellness and outdoor activities.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training opportunities.
- Why this job: Join a passionate team in a stunning environment, making a real difference in clients' lives.
- Qualifications: NVQ Level 2 or 3 in massage therapy and excellent customer service skills required.
- Other info: Flexible hours with opportunities for personal and professional growth.
Massage Therapist - £13.50 per hour - plus a fantastic treatment and retail commission scheme (average commission earnings per hour, £17.01-£19.05).
What's in it for you?
- High treatment and retail commission scheme.
- Weekly Pay.
- Team meal whilst on shift prepared by our chefs.
- Soho Friends Membership.
- 50% Team discount on Food & Drink, 7 days a week.
- Team Room Rates; Any Bedroom, Any House, $100 a night.
- Health Cash Plan (option to add children).
- Dental Plan (option to add children).
- Birthday Day Off.
- Discount on Cowshed products and Soho Home (up to 50%).
- Free Counselling Sessions.
- Continuous training to develop yourself personally and professionally.
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
The Role...
We are seeking an experienced Massage Therapist to join our team at Soho Farmhouse (OX7 4JS). Our Massage Therapists are part of a passionate team who all strive to make our clients and members feel amazing.
What we are looking for...
- NVQ level 2 or 3, ITEC, VTCT.
- Excellent customer service skills and a true passion for making others feel better.
- A team player.
- Going above and beyond for clients to make sure they have a unique experience.
- Confident in building relationships with your clients and recommending products.
- Drive to maintain high standards of treatment service and retail recommendations.
- Flexible schedule and ability to work weekends and holidays as needed.
- Strong interpersonal skills.
- Customer/member experience focused.
- Punctual, reliable and trustworthy.
Required Skills/Qualifications
- NVQ Level 2 or Level 3 or equivalent industry related qualifications.
- Flexible schedule and ability to work weekends and holidays as needed.
- Ability to multitask and excel in a high-volume and demanding fast-paced environment.
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required.
Expected working hours for a Massage Therapist:
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes.
- Average hours 32-45 hours per week.
- Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16).
Massage Therapist employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Massage Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Soho Farmhouse. Understanding their unique approach to wellness will help you connect better with potential clients and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Network with current or former employees of Soho Farmhouse, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially how you've gone above and beyond for clients in the past. Highlighting specific examples will showcase your customer service skills and passion for the role.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to work varied hours, including weekends and holidays. This is crucial for a role like this, so showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Massage Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Massage Therapist. Include any qualifications like NVQ Level 2 or 3, ITEC, or VTCT, and emphasise your customer service skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and helping others feel better. Mention specific experiences where you went above and beyond for clients, and express your enthusiasm for joining the team at Soho Farmhouse.
Highlight Flexibility: Since the role requires a flexible schedule, make sure to mention your availability to work evenings, weekends, and holidays. This shows your commitment and willingness to meet the needs of the business.
Showcase Interpersonal Skills: In your application, highlight your strong interpersonal skills and ability to build relationships with clients. Provide examples of how you've successfully communicated with colleagues and clients in previous roles.
How to prepare for a job interview at Soho House & Co
✨Showcase Your Skills
Make sure to highlight your qualifications, such as NVQ Level 2 or 3, and any relevant experience you have. Be prepared to discuss specific techniques you excel in and how they can benefit clients.
✨Demonstrate Your Passion
Express your genuine passion for helping others feel better. Share personal stories or experiences that illustrate your commitment to customer service and making a positive impact on clients' well-being.
✨Prepare for Scenario Questions
Expect questions about how you would handle various client situations. Think of examples where you went above and beyond for a client, and be ready to explain your thought process and the outcome.
✨Emphasise Teamwork
As a Massage Therapist, you'll be part of a team. Highlight your ability to work collaboratively with colleagues and how you communicate effectively to ensure a seamless experience for clients.