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- Tasks: Ensure guest safety and manage front office operations during the night shift.
- Company: Leading hospitality company in Manchester with a focus on excellent service.
- Benefits: Competitive compensation and a range of attractive benefits.
- Why this job: Join a passionate team and make a difference in guest experiences.
- Qualifications: 2 years of experience in customer service and strong problem-solving skills.
- Other info: Opportunity to lead a motivated team in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company in Manchester is seeking a Night Manager to ensure the safety of members and employees during the overnight shift. The role involves managing front office operations, ensuring excellent service quality to guests, and leading a motivated team.
Candidates must have at least 2 years of experience, be passionate about customer service, and demonstrate strong problem-solving skills. This position offers competitive compensation and a range of attractive benefits.
Overnight Guest Experience & Safety Manager in Manchester employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience & Safety Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your problem-solving skills and how you've made guests feel special in the past.
✨Tip Number 3
Be proactive! If you see a job that fits you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! As a Night Manager, you'll face unique challenges. Think about potential scenarios you might encounter during your shift and how you'd handle them. This will impress interviewers and show you're ready for the role.
We think you need these skills to ace Overnight Guest Experience & Safety Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and customer service. We want to see how your skills align with the Night Manager role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for guest experience and safety. Let us know why you’re the perfect fit for our team and how you can contribute to our success.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture!
How to prepare for a job interview at Soho House & Co.
✨Know Your Stuff
Make sure you’re familiar with the hospitality industry, especially the specifics of overnight operations. Brush up on safety protocols and customer service standards, as these will likely come up in conversation.
✨Showcase Your Experience
With at least 2 years of experience required, be ready to discuss your previous roles in detail. Highlight specific situations where you demonstrated problem-solving skills or went above and beyond for guests.
✨Team Leadership Matters
As a Night Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated staff in the past, handled conflicts, or improved team performance. This will show your potential employer that you can manage and inspire a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges they face during the night shift. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
