At a Glance
- Tasks: Welcome guests and manage late-night requests in a luxury setting.
- Company: Prestigious hospitality company in Manchester with a focus on guest experience.
- Benefits: Competitive pay, continuous training, and opportunities for career growth.
- Why this job: Join a luxury team and create memorable experiences for guests.
- Qualifications: 2-3 years of front desk experience and strong communication skills.
- Other info: Dynamic night environment with a focus on leadership and guest satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
A luxury hospitality company in Manchester is seeking a Night Receptionist to provide a warm and professional welcome to members and guests during overnight hours.
The ideal candidate should have 2–3 years of front desk experience, preferably in luxury settings, with strong leadership and communication skills.
Responsibilities include:
- Managing late-night requests
- Maintaining the reception area
- Ensuring a calm and welcoming atmosphere
Opportunities for growth through continuous training are available.
Luxury Night Receptionist: Guest Experience & Operations in Manchester employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Night Receptionist: Guest Experience & Operations in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality scene, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get that interview, let your warmth and professionalism shine through. Remember, they’re looking for someone who can create a welcoming atmosphere, so be yourself and engage with confidence.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle late-night requests or tricky guest situations. We all know that calm and collected vibe is key in hospitality, so have some examples ready to showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Luxury Night Receptionist: Guest Experience & Operations in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and professionalism to our luxury setting. Don’t be afraid to share a bit about yourself and what makes you passionate about guest experience.
Highlight Relevant Experience: Make sure to emphasise your front desk experience, especially in luxury environments. We’re looking for candidates who can demonstrate their ability to manage late-night requests and maintain a calm atmosphere, so give us the details that showcase your skills!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your leadership and communication skills align with our expectations. We appreciate when candidates take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Soho House & Co.
✨Know Your Luxury Hospitality
Familiarise yourself with the luxury hospitality sector, especially in Manchester. Research the company’s values and their approach to guest experience. This will help you demonstrate your understanding of what it means to provide a warm and professional welcome.
✨Showcase Your Front Desk Experience
Prepare specific examples from your previous roles that highlight your front desk experience. Discuss how you've handled late-night requests or maintained a calm atmosphere during busy times. This will show that you have the practical skills needed for the role.
✨Emphasise Communication Skills
Since strong communication is key, think of instances where you’ve effectively communicated with guests or team members. Be ready to discuss how you resolve conflicts or ensure guest satisfaction, as this will reflect your leadership abilities.
✨Express Your Desire for Growth
Mention your enthusiasm for continuous training and growth opportunities. Share how you plan to develop your skills further in the luxury hospitality field, which aligns with the company's commitment to staff development.