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- Tasks: Lead the guest experience team and ensure exceptional service at a luxury hotel.
- Company: Join a prestigious luxury hospitality brand in Manchester.
- Benefits: Enjoy weekly pay, discounts, and continuous training opportunities.
- Why this job: Make a real impact on guest experiences in a vibrant luxury setting.
- Qualifications: Proven management experience in luxury hospitality and excellent communication skills.
- Other info: Be part of a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hospitality brand seeks a Front of House Manager to lead the guest experience team in Manchester. The ideal candidate will manage reception operations, ensuring exceptional service and guest satisfaction.
Responsibilities include:
- Staff training
- Monitoring guest feedback
- Collaborating with various departments
The role requires proven management experience in luxury hospitality and strong communication skills. Competitive perks include weekly pay, discounts, and ongoing training opportunities.
Front of House Experience Leader in Manchester employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Experience Leader in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury hospitality scene. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to current employees at your dream company. You never know who might help you land that Front of House Experience Leader role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for guest experience shine through. Share stories about how you've gone above and beyond in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Research, research, research! Know the ins and outs of the luxury brand you're applying to. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will not only impress them but also help you tailor your approach during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team. Let’s make that dream job happen together!
We think you need these skills to ace Front of House Experience Leader in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through. Share specific experiences that highlight your commitment to exceptional guest service and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front of House Experience Leader role. Use keywords from the job description and showcase your management experience in luxury settings to grab our attention.
Highlight Your Communication Skills: Strong communication is key in this role, so don’t forget to emphasise your ability to connect with guests and team members alike. Share examples of how you've effectively communicated in past positions to enhance guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic perks we offer!
How to prepare for a job interview at Soho House & Co
✨Know the Brand Inside Out
Before your interview, dive deep into the luxury hospitality brand's values, mission, and recent news. Understanding their ethos will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Management Experience
Prepare specific examples from your past roles where you've successfully led a team or improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Communication Skills
As a Front of House Experience Leader, communication is key. Be ready to discuss how you've effectively communicated with both guests and staff in previous positions. Highlight any training or mentoring experiences that showcase your ability to foster a positive environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, guest feedback processes, and ongoing training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
