Assistant General Manager — Hospitality Leader & Guest Experience in Manchester
Assistant General Manager — Hospitality Leader & Guest Experience

Assistant General Manager — Hospitality Leader & Guest Experience in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to enhance guest experiences and maintain high service standards.
  • Company: Exciting hospitality group in vibrant Manchester, focused on excellence.
  • Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: 3-5 years of senior management experience in hospitality and strong interpersonal skills.
  • Other info: Diverse work environment with a focus on staff retention and development.

The predicted salary is between 36000 - 60000 £ per year.

A hospitality group in Manchester is seeking an Assistant General Manager to oversee service standards, operational efficiency, and staff retention. This role requires 3-5 years of senior management experience in a busy hospitality venue, excellent interpersonal skills, and a strong understanding of food and beverage operations. The ideal candidate is fluent in English and has the ability to work with a diverse team. The position involves varying shift times across seven days, including evenings and weekends.

Assistant General Manager — Hospitality Leader & Guest Experience in Manchester employer: Soho House & Co

Join a dynamic hospitality group in Manchester that prioritises exceptional guest experiences and employee satisfaction. With a strong focus on professional development, our inclusive work culture fosters growth and collaboration among diverse teams. Enjoy competitive benefits and the opportunity to lead in a vibrant city known for its rich cultural scene and culinary delights.
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Contact Detail:

Soho House & Co Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager — Hospitality Leader & Guest Experience in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by brushing up on your knowledge of food and beverage operations. We all know that being well-versed in the specifics can set you apart from other candidates. Plus, it shows your passion for the industry!

Tip Number 3

Showcase your interpersonal skills during interviews. Practice answering questions about how you've handled team dynamics and guest experiences in the past. Remember, they want to see how you can lead a diverse team effectively!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Assistant General Manager — Hospitality Leader & Guest Experience in Manchester

Senior Management Experience
Interpersonal Skills
Food and Beverage Operations Knowledge
Operational Efficiency
Service Standards Oversight
Staff Retention Strategies
Fluency in English
Team Collaboration
Flexibility in Shift Work
Customer Service Excellence

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 3-5 years of senior management experience in hospitality. We want to see how you've led teams and improved service standards in busy venues, so don’t hold back!

Be Personable: Since this role is all about guest experience, let your excellent interpersonal skills shine through. Use examples that showcase your ability to connect with diverse teams and guests alike.

Know Your Stuff: Demonstrate your strong understanding of food and beverage operations. We’re looking for someone who can manage these aspects effectively, so include any relevant achievements or initiatives you’ve led.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Soho House & Co

Know Your Hospitality Inside Out

Make sure you brush up on the latest trends in hospitality and guest experience. Familiarise yourself with the specific service standards and operational efficiencies that the company values. This will show your genuine interest and understanding of the role.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved staff retention. Highlight your interpersonal skills and how you've fostered a positive work environment, as this is crucial for the Assistant General Manager role.

Be Ready for Shift Flexibility Questions

Since the position involves varying shift times, be prepared to discuss your availability and how you manage work-life balance. Demonstrating your flexibility and commitment to the role will resonate well with the interviewers.

Engage with the Interviewers

Don’t just answer questions; engage in a conversation. Ask insightful questions about their current challenges in guest experience or operational efficiency. This shows that you're not only interested in the job but also in contributing to their success.

Assistant General Manager — Hospitality Leader & Guest Experience in Manchester
Soho House & Co
Location: Manchester
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  • Assistant General Manager — Hospitality Leader & Guest Experience in Manchester

    Manchester
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Soho House & Co

    1000+
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