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- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Leading hospitality group in London known for exceptional service.
- Benefits: Competitive perks, training opportunities, and personal development.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Up to 2 years in a similar role with strong communication skills.
- Other info: Dynamic work environment with growth potential in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality group in London is seeking a Hotel Receptionist to provide exceptional service to guests.
Responsibilities include:
- Greeting guests
- Managing check-in/check-out procedures
- Resolving inquiries
Ideal candidates will have:
- Up to 2 years in a similar role
- Strong communication skills
- Experience with booking systems
This role offers opportunities for training and personal development, alongside various competitive perks.
Lux Hotel Receptionist — Exceptional Guest Experience employer: Soho House & Co.
Contact Detail:
Soho House & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lux Hotel Receptionist — Exceptional Guest Experience
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them tick will help you connect with the team and show that you're genuinely interested in providing exceptional guest experiences.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face as a receptionist, like handling guest inquiries or managing check-ins. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Network with current or former employees of the hotel. They can give you insider tips on what the hiring managers are looking for and how to stand out from the crowd. Plus, it shows initiative!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Lux Hotel Receptionist — Exceptional Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with guests and create that exceptional experience. Don’t be afraid to share a little about yourself and what makes you passionate about hospitality.
Tailor Your CV: Make sure your CV is tailored to the Hotel Receptionist role. Highlight your relevant experience, especially any time spent in similar positions. We love seeing how your skills match up with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Soho House & Co.
✨Know the Company Inside Out
Before your interview, do some research on the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Hotel Receptionist, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully handled guest inquiries or resolved issues in the past to demonstrate your skills.
✨Familiarise Yourself with Booking Systems
Since experience with booking systems is a requirement, brush up on any relevant software you’ve used before. If you’re familiar with specific systems, mention them during the interview. If not, express your willingness to learn quickly and adapt to new technologies.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like a difficult guest or a double booking. Think through these scenarios beforehand and come up with thoughtful responses that highlight your problem-solving abilities and commitment to exceptional guest service.
