At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members and guests.
- Company: Join the vibrant team at Soho House, a leader in hospitality.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to enhance your career.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: 2-3 years in high-end dining, strong customer service skills, and team spirit.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Waiter/ Waitress - 180 House, Central London F&B Front of House London, 180 House View Role employer: Soho House & Co
Soho House is an exceptional employer, offering a vibrant work culture in the heart of Central London that prioritises personal and professional growth. With competitive compensation, weekly pay, and unique benefits such as team meals, discounts, and opportunities for community engagement, employees are supported in both their career development and well-being. The dynamic environment fosters teamwork and creativity, making it an ideal place for those passionate about delivering outstanding service in a high-end dining setting.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - 180 House, Central London F&B Front of House London, 180 House View Role
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite barista about job openings. You never know who might have the inside scoop on a position at a place like Soho House.
✨Tip Number 2
Get social! Follow Soho House on social media and engage with their posts. It’s a great way to show your interest and stay updated on any job opportunities they might post.
✨Tip Number 3
Prepare for the interview by practicing common questions. Think about how you’d handle busy shifts or tricky customer requests. We want to see your personality shine through!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Waiter/ Waitress - 180 House, Central London F&B Front of House London, 180 House View Role
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about why you love working in hospitality.
Tailor Your Experience:Make sure to highlight your relevant experience in high-end dining environments. We’re looking for specific examples of how you've delivered excellent service and handled busy situations. This helps us see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Waiter/Waitress role at 180 House.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and any special dietary options. This will not only impress your interviewers but also show your passion for providing excellent service.
✨Practice Your Greeting
Since a warm greeting is crucial in this role, practice how you would welcome guests. Think about your tone, body language, and how to make them feel at home. A confident and friendly introduction can set the right tone for the rest of the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled difficult situations in previous roles. Whether it’s managing a complaint or coordinating with kitchen staff during a busy shift, demonstrating your ability to stay calm under pressure will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about team events, training opportunities, or how they maintain high standards of service. This shows you’re genuinely interested in being part of their team.
