At a Glance
- Tasks: Keep our washrooms spotless and luxurious for guests at Soho House.
- Company: Join the vibrant team at Soho House in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy team events, training opportunities, and support for your favourite charity.
- Why this job: Be part of a fun team while ensuring top-notch hygiene and comfort.
- Qualifications: Experience in hospitality or cleaning roles is a plus; friendly attitude required.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, as a Toilet Attendant, you will play a crucial role in maintaining the cleanliness, presentation, and functionality of all washroom and restroom facilities. With a strong attention to detail and a focus on discretion and service, you will ensure that members and guests experience the highest level of hygiene, comfort, and luxury throughout their visit.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key Responsibilities:
- Maintain cleanliness and hygiene in all toilet, shower, and washroom facilities throughout the day
- Replenish supplies including hand towels, tissues, soap, toiletries, air fresheners, and other amenities regularly
- Clean and sanitise toilets, basins, mirrors, floors, bins, and high-touch surfaces on a rotating schedule
- Monitor facilities for maintenance issues and report faults (e.g., leaks, broken fixtures) promptly
- Provide a discreet, courteous presence and assist members and guests when required (e.g., handing out towels, directing to changing rooms)
- Uphold a high standard of presentation and ambiance in restrooms, including lighting, scent, and music where applicable
- Maintain clear records of cleaning and inspection logs as required by management
- Follow all COSHH, health & safety, and hygiene standards for handling chemicals and cleaning materials
- Support additional cleaning tasks as directed by the Housekeeping Supervisor or Duty Manager
What we are looking for...
- A successful Toilet Attendant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Previous experience in housekeeping, janitorial, or cleaning roles within hospitality or luxury environments
- High attention to detail and strong time management skills
- Ability to work independently and take initiative
- Physically fit and able to perform repetitive cleaning tasks across large spaces
- Good communication skills and a service-oriented mindset
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Toilet Attendant - 180 House, Central London F&B Front of House London, 180 House View Role employer: Soho House & Co
At Soho House, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Toilet Attendant in Central London, you will enjoy competitive pay, generous staff discounts, and unique opportunities for professional development through our Cookhouse & Tonic programmes. With a focus on employee well-being, including health plans and charity support days, we ensure that our team members thrive in a luxurious and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Toilet Attendant - 180 House, Central London F&B Front of House London, 180 House View Role
✨Tip Number 1
Get to know the venue! Before your interview, pop by 180 House and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your service skills! Since the role is all about providing top-notch service, think of scenarios where you might need to assist guests. Role-play with a friend to get comfortable with how you'd handle different situations.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look sharp and professional. It shows that you take the role seriously and are ready to represent the high standards of Soho House.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to track your application and gives you a better chance of standing out!
We think you need these skills to ace Toilet Attendant - 180 House, Central London F&B Front of House London, 180 House View Role
Some tips for your application 🫡
Show Your Attention to Detail:In your application, highlight any experience that showcases your attention to detail. As a Toilet Attendant, it's all about maintaining cleanliness and presentation, so let us know how you've excelled in similar roles!
Be Friendly and Approachable:We love a friendly face! Make sure your application reflects your personality. Mention any past experiences where you provided excellent customer service or worked well in a team. We want to see that you're someone who can create a welcoming atmosphere.
Highlight Your Reliability:Reliability is key for this role. In your written application, share examples of how you've been dependable in previous jobs. Whether it’s showing up on time or going the extra mile, we want to know you’re someone we can count on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Soho House & Co
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Toilet Attendant. Familiarise yourself with the importance of cleanliness and hygiene in high-profile venues like Soho House. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss specific examples from your past experience where your attention to detail made a difference. Whether it’s maintaining cleanliness or ensuring supplies are replenished, highlight how your meticulous nature aligns with the expectations of the job.
✨Emphasise Your Service Mindset
Soho House values a service-oriented mindset, so be prepared to talk about how you’ve provided excellent service in previous roles. Share anecdotes that showcase your ability to assist guests discreetly and courteously, as this is key to creating a luxurious experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they maintain high standards of hygiene. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
