At a Glance
- Tasks: Manage private event bookings and ensure seamless execution from start to finish.
- Company: Join the vibrant team at Soho House, a leader in hospitality and events.
- Benefits: Weekly pay, staff discounts, health care, and unique training opportunities.
- Other info: Enjoy team events, continuous training, and a supportive work environment.
- Why this job: Be part of memorable events and create unforgettable experiences for guests.
- Qualifications: 2+ years in event management, ideally in hospitality, with strong coordination skills.
The predicted salary is between 40000 - 50000 € per year.
As the Senior Events Manager, you will be responsible for the management of private event bookings from start to finish. Working with our members and guests from their initial enquiry, discussing all elements of their event, assisting them with their planning and contracts, and finalising all the details for the operational teams. Working with operational colleagues within the House and ensuring events are set up and managed properly. Ensuring clients feel supported and are happy with all aspects of their event and ensuring will be delivered to meet their expectations. You will report to the site UK Head of Events & Sales, and the site General Manager.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
- Soho House offers competitive compensation packages that feature global benefits and perks.
Main Duties
- Manage every booking from start to handing over to the operational team on the day
- Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
- Manage the planning and all details of the event by liaising with the host on all their needs and requirements.
- Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
- Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
- Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
- Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams.
- Be responsible for sending weekly reports to the UK Head of Events & Sales.
- Assist with daily admin jobs assigned by the events team, i.e: send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards.
- Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
- Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
- Liaising with all UK Soho Houses that book events, to cross-sell spaces and work towards an overall UK budget
- Assisting with front-of-house operational tasks such as room drops, express check-ins and hosting
What we are looking for...
- A minimum of 2 years’ experience working in the event industry, ideally in the hospitality sector
- Experience in co-ordinating and managing events for up to 200 guests
- Experience in using an event booking system (ideally Tripleseat)
Senior Events Manager - Soho House, London Membership & Events London, 40 Greek Street View Role employer: Soho House & Co
Soho House is an exceptional employer that fosters a vibrant and inclusive work culture, offering competitive compensation packages and a wealth of benefits including weekly pay, generous discounts, and opportunities for personal and professional development. Located in the heart of London, our team enjoys unique perks such as team meals prepared by our chefs, access to exclusive events, and the chance to support charitable causes through paid volunteer days, making it a truly rewarding place to grow your career in event management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events Manager - Soho House, London Membership & Events London, 40 Greek Street View Role
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, testimonials, and any metrics that highlight your success. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing answers to common questions about event management. Think about specific examples from your experience that demonstrate your ability to handle challenges and deliver exceptional events.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your event management experience and how you can contribute to creating memorable experiences at Soho House.
We think you need these skills to ace Senior Events Manager - Soho House, London Membership & Events London, 40 Greek Street View Role
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for event management shine through! Share specific experiences that highlight your love for creating memorable events and how you’ve gone above and beyond to ensure client satisfaction.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Events Manager role. Highlight relevant experience in managing events, especially in hospitality, and mention any familiarity with systems like Tripleseat. We want to see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, clarity is key when discussing your event management skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Soho House family!
How to prepare for a job interview at Soho House & Co
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events Soho House hosts. Research their past events and think about how your experience aligns with their style. Be ready to discuss specific examples from your previous roles that demonstrate your ability to manage events effectively.
✨Showcase Your Communication Skills
As a Senior Events Manager, communication is key. Prepare to demonstrate how you’ve successfully liaised with clients and operational teams in the past. Think of scenarios where you resolved issues or exceeded client expectations through effective communication.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific event challenges. For instance, how would you manage a last-minute change in a booking? Practise your responses to these types of questions, focusing on your problem-solving skills and adaptability.
✨Understand the Financial Side
Since you'll be keeping an eye on event targets, brush up on your understanding of budgeting and financial reporting related to events. Be prepared to discuss how you’ve managed budgets in the past and how you can contribute to meeting the financial goals at Soho House.
