Senior Events Manager - Soho House, London

Senior Events Manager - Soho House, London

London Full-Time 40000 - 50000 € / year (est.) No home office possible
Soho House & Co

At a Glance

  • Tasks: Manage private events from start to finish, ensuring client satisfaction and seamless execution.
  • Company: Join the vibrant team at Soho House, a leader in hospitality and events.
  • Benefits: Weekly pay, 50% off food & drink, health care, and unique training opportunities.
  • Other info: Enjoy team events, continuous training, and support for charitable causes.
  • Why this job: Be part of memorable events and make a real impact in a dynamic environment.
  • Qualifications: 2+ years in event management, ideally in hospitality, with experience for up to 200 guests.

The predicted salary is between 40000 - 50000 € per year.

The Role… As the Senior Events Manager, you will be responsible for the management of private event bookings from start to finish. Working with our members and guests from their initial enquiry, discussing all elements of their event, assisting them with their planning and contracts, and finalising all the details for the operational teams. Working with operational colleagues within the House and ensuring events are set up and managed properly. Ensuring clients feel supported and are happy with all aspects of their event and ensuring will be delivered to meet their expectations. You will report to the site UK Head of Events & Sales, and the site General Manager.

What's in it for you?

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • Every House Membership
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rate; Any Bedroom, Any House, $100 a night
  • Private Health and Dental Care
  • Life Assurance
  • Day off on your birthday
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Main Duties…

  • Manage every booking from start to handing over to the operational team on the day
  • Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
  • Manage the planning and all details of the event by liaising with the host on all their needs and requirements.
  • Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
  • Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
  • Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
  • Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams.
  • Be responsible for sending weekly reports to the UK Head of Events & Sales.
  • Assist with daily admin jobs assigned by the events team, i.e: send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards.
  • Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
  • Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
  • Liaising with all UK Soho Houses that book events, to cross-sell spaces and work towards an overall UK budget
  • Assisting with front-of-house operational tasks such as room drops, express check-ins and hosting

What we are looking for...

  • A minimum of 2 years’ experience working in the event industry, ideally in the hospitality sector
  • Experience in co-ordinating and managing events for up to 200 guests
  • Experience in using an event booking system (ideally Tripleseat)

Senior Events Manager - Soho House, London employer: Soho House & Co

Soho House is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of London. With benefits like weekly pay, generous discounts, and opportunities for continuous training, employees are supported both personally and professionally. The unique environment fosters creativity and collaboration, making it an ideal place for those passionate about delivering memorable events.

Soho House & Co

Contact Detail:

Soho House & Co Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Events Manager - Soho House, London

Tip Number 1

Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Senior Events Manager role!

Tip Number 2

Show off your skills! Create a portfolio showcasing your past events. Include photos, testimonials, and any metrics that highlight your success. This will give potential employers a taste of what you can bring to the table.

Tip Number 3

Practice makes perfect! Prepare for interviews by rehearsing common questions related to event management. Think about how you’d handle specific scenarios and be ready to share your experiences. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining the Soho House team. Let’s get you that dream job!

We think you need these skills to ace Senior Events Manager - Soho House, London

Event Management
Client Liaison
Logistics Coordination
CRM System Proficiency
Tripleseat Experience
Budget Management
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Events:When writing your application, let your enthusiasm for event management shine through! Share specific experiences that highlight your love for creating memorable events and how you’ve gone above and beyond to ensure client satisfaction.

Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'logistics', 'coordination', and 'client support', to show that you understand what we’re looking for in a Senior Events Manager.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant experience and skills. Highlight your achievements in managing events and how you’ve contributed to team success.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Soho House & Co

Know Your Events Inside Out

Make sure you’re familiar with the types of events Soho House hosts. Research their past events and think about how your experience aligns with their style. Be ready to discuss specific examples from your previous roles that demonstrate your ability to manage events effectively.

Showcase Your Communication Skills

As a Senior Events Manager, communication is key. Prepare to demonstrate how you’ve successfully liaised with clients and operational teams in the past. Think of scenarios where you resolved issues or exceeded client expectations through effective communication.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to event management. For example, how would you handle a last-minute change from a client? Practise your responses to show your problem-solving skills and ability to stay calm under pressure.

Understand the Financial Side

Since you’ll be keeping an eye on event targets, brush up on your budgeting skills. Be prepared to discuss how you’ve managed budgets in previous roles and how you can contribute to meeting financial goals at Soho House.