At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a leader in hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic environment while honing your customer service skills.
- Qualifications: Experience in high-end dining and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Join us for the summer at Soho House! This is a seasonal role offered on a fixed-term contract through to September 2026.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Warmly greet members, introduce menus, and ensure immediate engagement upon seating. Take accurate food and drink orders, accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items, including food and drink pairings. Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. Support seamless payment through card, the Soho House App, or House Pay. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high‑end dining environment.
- Thrive in fast‑paced, high‑volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...] employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the heart of West London. With competitive weekly pay, generous discounts, and unique training opportunities through our Cookhouse & Tonic Programmes, employees can thrive both personally and professionally. The commitment to community engagement, including paid charity days, alongside fun team events, makes working at Soho House a truly rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...]
✨Tip Number 1
Get to know the venue! Before your interview, pop by White City House and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Practice your service skills! Since this role is all about delivering top-notch service, consider role-playing with a friend. Take turns being the waiter and the guest to sharpen your order-taking and recommendation skills.
✨Tip Number 3
Show your passion for hospitality! When you’re chatting with the team, share stories about your previous experiences in high-end dining. Let them see your enthusiasm for creating memorable moments for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Soho House family. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Waiter/ Waitress - White City House, West London F&B Front of House London, White City[...]
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and customer service.
Tailor Your CV:Make sure to customise your CV for this role. Highlight your experience in high-end dining environments and any relevant skills that match what we’re looking for. It’ll make a big difference!
Show Enthusiasm:In your cover letter, express why you’re excited about joining Soho House. Mention specific aspects of our culture or values that resonate with you. We love seeing genuine enthusiasm!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Soho House. Being able to confidently discuss dishes, ingredients, and pairings will impress your interviewers and show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to handle special requests or resolve issues will demonstrate your commitment to creating memorable dining experiences.
✨Practice Your Communication
As a waiter or waitress, clear communication is key. Practice articulating your thoughts and responses to common interview questions. This will help you convey your passion for hospitality and ensure you come across as approachable and friendly.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the opportunity but also reflects the standards of excellence that Soho House upholds in its service.
