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- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a leading hospitality brand.
- Benefits: Weekly pay, team meals, discounts, and health plans.
- Other info: Enjoy fun team events and training to enhance your skills.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Join us for the summer at Soho House! This is a seasonal role offered on a fixed-term contract through to September 2026.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Key duties…
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Seasonal Waiter/ Waitress - Shoreditch House, East London employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Waiter/ Waitress - Shoreditch House, East London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Shoreditch House and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Practice your people skills! Role-play with a mate or family member to nail that warm greeting and smooth service. Show us you can handle tricky situations with grace and charm!
✨Tip Number 3
Network like a pro! Connect with current staff on social media or at events. They might share insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your passion! During the interview, let us know why you love customer service and what makes you excited about working at Soho House. Your enthusiasm can really set you apart!
We think you need these skills to ace Seasonal Waiter/ Waitress - Shoreditch House, East London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role at Soho House. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and service excellence.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Shoreditch House.
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you make a great impression.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in a high-end dining environment.
✨Practice Your Communication
Since you'll be working closely with both the kitchen and floor teams, practice clear and concise communication. Role-play scenarios where you take orders or handle member requests to demonstrate your ability to engage effectively.
✨Dress to Impress
Make sure to dress smartly for the interview, reflecting the professionalism of Soho House. A polished appearance not only shows respect for the establishment but also sets the tone for the level of service you aim to provide.