Sales Coordinator, Soho Home in London

Soho Home has an exciting opportunity for a Sales Coordinator to join the team. This is a great opportunity for a dynamic sales driven individual interested in growing meaningful commercial partnerships, contributing to the long-term brand strategy, and making a difference in the product life cycle.

The Sales Coordinator is a well-organised and dynamic individual, able to work efficiently across departments and eager to contribute to the achievement of agreed sales goals. This role reports to the Senior Global Sales Manager as part of the wholesale team and will assist in the process of building and maintaining outlets and off-price revenue channels.

The role ensures smooth coordination between internal teams (Sales, Logistics, Finance, and Merchandising). Responsibilities include:

• Supporting the Senior Global Sales Manager with the full admin and execution functions of the outlet and off-price business, including account management when B2B parties.
• Reviewing stock weekly to suggest, plan, and execute selling opportunities accordingly.
• Raising orders and issuing confirmations, communicating delivery deadlines, and following up the PO journey from warehouse to customer.
• Providing customer invoices and credit and ensuring all relevant portals are always updated.
• Attending the daily logistics WIP to communicate weekly priorities and working with the warehouse teams to ensure seamless delivery of orders through to clients within communicated timelines.
• Working closely with Operations and Finance to own stock position for excess, clearance, as well as full price to identify selling opportunities.
• Supporting the Senior Global Sales Manager with the production of sample sale events and off-price B2C activities.
• Working collaboratively with Logistics, Operations, Merchandising, and Finance to ensure customer requirements are met and live orders are accurate.
• Communicating clearly and effectively with external partners, delivering excellent customer service and responding to all queries in a timely manner.
• Building and maintaining relationships with account counterparts.
• Actively seeking solutions for excess stock sales as well as maintaining a regular cadence of opportunities with existing partners.
• Anticipating risk on the weekly/monthly/quarterly performance and raising this to leadership.
• Delivering trade notes each week to provide visibility of orders taken and dispatched week on week.
• Working with the Global Senior Sales Manager to create quarterly reports.

What you will need to be successful in this role:

• 3+ years' experience in a similar role.
• Homeware experience advantageous.
• Ability to drive sales growth.
• Good Excel and numerical skills.
• Can-do attitude and ability to problem solve.
• Experience managing luxury wholesale accounts globally.
• Results orientated with an ability to adapt quickly to changing circumstances.
• Effective communicator at all levels (verbal & written).
• Highly organised individual with attention to detail and ability to prioritise workloads.

Benefits:

• Soho House offers competitive compensation packages that feature global benefits and perks.
• Soho Friends Membership 50% off Food & Drink, 7 days a week.
• Staff Room Rates.
• Private Health and Dental Care.
• Weekly Pay.
• Life Assurance.
• Up to 50% Staff Discount on Cowshed & Soho Home.
• In Office Dog Policy on Fridays.
• Season Ticket Loan.
• Christmas Office Closure.
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions.
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events, and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally.
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance, and much more.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.