At a Glance
- Tasks: Support the team by delivering food and drinks, ensuring a smooth dining experience.
- Company: Join the vibrant Soho House family in West London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to enhance your career.
- Why this job: Be part of an exciting environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and strong teamwork skills required.
The predicted salary is between 30000 - 40000 € per year.
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members. Maintain a spotless, pristine work environment. Provides service to and is accountable for an assigned section. Develop relationships with members to provide personalized service. Polishing cutlery ensuring they are ready for service. Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc). Perform opening and closing procedures including but not limited to the set up and break down of stations. Ensure all service equipment is handled carefully and stored correctly. Maintain a spotless and pristine working environment. Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2–3 years in a similar high-end dining environment
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and teamwork skills with a hands‑on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Runner - High Road House, West London F&B Front of House London, High Road House View Role employer: Soho House & Co
Soho House is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture in West London, employees enjoy competitive pay, generous discounts, and unique opportunities for personal and professional development through training programmes and team events. The commitment to community engagement, including paid charity days, further enhances the rewarding experience of working at Soho House.
StudySmarter Expert Advice🤫
We think this is how you could land Runner - High Road House, West London F&B Front of House London, High Road House View Role
✨Tip Number 1
Get to know the venue! Before your interview, pop by High Road House and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Chat with current staff or even regulars if you can. Building connections can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your skills! If you have experience in high-end dining, be ready to share specific examples of how you’ve contributed to a smooth service. We love hearing about your hands-on approach!
✨Tip Number 4
Be prepared for a trial shift! Many places, including us, might ask you to show what you can do on the floor. Brush up on your food and drink knowledge, and be ready to impress with your speed and organisation.
We think you need these skills to ace Runner - High Road House, West London F&B Front of House London, High Road House View Role
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know why you love working in hospitality. Share any experiences that highlight your passion for providing excellent service and how you can contribute to creating a memorable dining experience for our members.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in high-end dining environments. We want to see how your background aligns with the Runner position, so include specific examples of your responsibilities and achievements in those roles.
Be Personable and Professional:Your written application should reflect your personality! Use a friendly tone while maintaining professionalism. Remember, we’re looking for someone who can build relationships with our members, so let your character shine through.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Soho House!
How to prepare for a job interview at Soho House & Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and wine pairings shows your passion for food and beverage, which is crucial for a Runner role.
✨Show Off Your Team Spirit
Highlight your teamwork skills during the interview. Share examples of how you've worked effectively with kitchen and front-of-house teams in the past. This will demonstrate that you understand the importance of collaboration in providing a superior dining experience.
✨Practice Your Communication Skills
As a Runner, clear communication is key. Prepare to discuss how you would handle various scenarios, such as relaying orders or addressing member requests. Practising these conversations can help you feel more confident during the interview.
✨Demonstrate Your Attention to Detail
Talk about your experience maintaining cleanliness and organisation in previous roles. Mention specific tasks like polishing cutlery or preparing tables, as this shows you take pride in your work and understand the importance of a pristine environment.
