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For Companies The Role… At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provides service to and is accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polishing cutlery ensuring they are ready for service.
- Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Maintain a spotless and pristine working environment.
- Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2–3 years in a similar high-end dining environment.
- Excellent food and beverage knowledge, including wine service.
- Strong interpersonal and teamwork skills with a hands-on approach.
- Confident, polished, and professional demeanour.
- Exceptional communication and organisational skills.
- Familiarity with POS systems and reservation software.
Contact Detail:
Soho House & Co Recruiting Team
How to prepare for a job interview at Soho House & Co
✨Know the Role Inside Out
Before your interview, make sure you understand what a Runner does at Soho House. Familiarise yourself with the responsibilities like delivering food and drinks promptly and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Interpersonal Skills
As a Runner, you'll be interacting with both the kitchen and front-of-house teams, as well as members. Prepare examples of how you've successfully worked in a team or provided excellent customer service in previous roles. This will highlight your strong interpersonal skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the high-end dining environment and shows that you take the opportunity seriously.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role or the company culture. This not only shows your interest but also gives you a chance to assess if Soho House is the right fit for you. Think about asking about training opportunities or team events!